Key Account Manager

BETTER EXPERIENCES, BETTER OUTCOMES

It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.

We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

As a member of the GJK Facility Services team, you will have the opportunity to work with a supportive and friendly group of professionals who take pride in their work.

An exciting opportunity exists within Sydney, NSW for a Key Account Manager to join GJK Facility Services to lead a large and diverse in contact portfolio.

Reporting to the GM of Operations NSW, the primary objective of the role is to effectively manage and oversee the allocated location in line with our clients’ contractual agreements.

In this high-performance environment, you will achieve success by consulting with stakeholders on a regular basis while tenaciously driving performance delivery.

As you will be in constant contact with senior executives and external representatives, you will display professional presentation and communication abilities.

You will have experience in the Management of large-scale cleaning operations and a thorough working knowledge of safety systems and processes.

Proven leadership skills are an essential requirement of the role as is a strong decision-making capability.

Primary areas of responsibility and accountability include, but are not limited to:

• Ensure provision of high-level customer service to client and stakeholders across a large and diverse portfolio of contracts.
• Manage and oversee the Client and Contract agreed scope of works.
• Handle and resolve client requests in a timely and professional manner.
• Management of staffing issues, performance, and development of personnel across sites.
• Manage the framework for the supervision of all cleaning personnel across the contract.
• Compliance with P&L and budget in line with contract needs.

Requirements:

• Minimum of 3 years’ experience working in a Senior Cleaning Management capacity.
• Sound commercial acumen and business development.
• Exposure to managing multiple teams across multiple sites and client relationships will be highly regarded.
• Effective communication, networking and negotiation skills with the ability to achieve successful outcomes.
• Ability to work autonomously, with effective time management and diligence.
• Knowledge and experience in organisational effectiveness and operations management.
• Knowledge of relevant human resource principles and practices.
• Strong computer literacy.

What can GJK offer in return?

You will have the support of a dedicated team, the opportunity to grow within our company, excellent remuneration and staff reward and recognition incentives.

At GJK, we offer a positive work environment with ongoing training and mentoring.

If you are a motivated, detail-oriented individual with the appropriate experience in the cleaning industry, we look forward to seeing your application.

GJK is an equal opportunity employer, and we encourage applications from diverse backgrounds.

Any information provided to GJK Facility Services with respect to your application will be accessible only to those involved in the recruitment process. It will be used only for the purposes of recruitment and will be held securely.

To apply for this role please click on the 'apply' link.