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Form of workAbout us
When you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.
We are the world's leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience.
At DHL Supply Chain (DSC) Australia, there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.
Join a supportive work environment where you'll have the tools and training you need to grow and succeed.
DHL Supply Chain Australia is a Great Place To Work certified.
In this job you will
As a Site Operations manager at DHL, you'll overcome daily logistical challenges to ensure Transport operations run smoothly. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grow professionally. Use your talents to lead a committed team to greatness and drive the future of logistics, using the latest technology. Managing a complex operation across two sites, you will be based at Laverton with an expectation to spend two days per week at the operations located in Chelsea.
- Lead a multi site operation between the west, and south-east region of Melbourne
- Ensure Customer satisfaction through excellent service delivery
- Drive site budgets and P&L's accountability
- Drive continuous improvement initiatives to reduce costs, and improve efficiencies in operation
- Build and maintain positive relationships with all stakeholders, both internal and external
- Lead and develop an emerging leadership team with the opportunity to make your mark with a key DHL Transport customer
- Maintain, and present accurate performance, DIFOT, and safety reporting to the customer at agreed cadence
- Sustaining conformance to inspections, maintenance, and servicing per the Quality Management System
- Ensuring and monitoring compliance with NHVAS and, or BFM standards
You have the following qualities & qualifications
- 2 + years' experience within a similar Transport Site Operations Manager positipon
- Excellent people management and influencing skills
- Commercial acumen
- Highly developed conflict resolution and negotiation skills
- Demonstrated ability building a high-performing, and collaborative team environment
- Proven ability to develop meaningful customer relationships and a flare for presenting key data and insights on a regular basis
- A preparedness to role up your sleeves and support the team to deliver effective customer outcomes
