L&D Training Specialist

National Disability Services (NDS) is Australia's peak body for non-government disability service organisations, representing over 1000 service providers and their workforce of over 150 thousand people who collectively provide support services for nearly 2 million people with disability.

NDS has a strong and influential presence in every state and territory across Australia. Our core functions are to advocate to government for sector-wide changes and improvements, to inform our members about issues that impact them, and to provide resources and services that assist them to deliver sustainable high quality support services for people with disability.

NDS employees have the passion to make a difference, are driven to deliver the highest quality support and services to our members, and thrive in an environment of positive change and continuous improvement.  If this sounds like you, check out this opportunity below!  Or, to find out more about NDS, please visit our website.

• Part-time, 22.8 hours, 3 days per week
• Permanent role 
• Location:  Flexible

The Learning and Development Training Specialist provides expert advice and guidance to NDS pertaining to learning and development offerings, assists with the development of new assets either partial or end to end, reviews existing assets, and delivers and coordinates workshops both online and face to face on behalf of NDS.
Crucial to this is to ensure that are our offerings remain of high quality by ensuring that they are reviewed, maintained, and improved upon reflecting of the needs of the sector and upholding contemporary learning methods.

The Learning and Development Training Specialist also liaises with other internal stakeholders across states/territories in the organisation in order to give guidance and advice on learning and development related matters. Performing as an L&D subject matter expert to ensure NDS maintain and grow reputation and brand awareness in the learning and development space.

• Maintain and coordinate an annual review roadmap of all NDS’s learning and development assets (eLearning and instructor led training), highlighting due dates, subject matter experts and external stakeholders (such as etrainu) associated with each asset, and when each asset was last reviewed and updated.
• Coordinate any ad-hoc updates and releases as identified by internal and/or external stakeholders in accordance with strategic priorities.
• Facilitate and or/co facilitate NDS L&D online and face to face workshop offerings as required.
• Oversight of learning and development content creation and design phases.
• Support the review and development, design and where required the delivery of learning solutions in relation to ad-hoc NDS state-based projects and NDS L&D projects.
• Evaluate and report on qualitive and quantitative learner satisfaction data pertaining to all NDS L&D offerings (including partner offerings). Utilising metrics to measure effectiveness of training.
• Monitor feedback from internal and external partners and stakeholders improve and create L&D offerings as identified by the sector
• Manage the execution of external workshops with nominated partners
• Work with the LEN to review and improve the Let’s Talk Disability Program
• Create and maintain a scheduled workshop calendar with support from Learning and Development and Marketing Executive, Let’s Talk Disability schedule and external partners workshop offerings.

Other Responsibilities (applicable for all NDS employees):

• Perform other duties and responsibilities as required by manager/supervisor from time to time
• Comply with NDS’s policies and procedures at all times, including (but not limited to) HR, Quality, Work Health & Safety (WHS), IT, Security, and Data Privacy
• Demonstrate the NDS values of Build respectful relationships, Lead change, Deliver clarity & impact, Support and develop others and Embrace diversity.

• Minimum 5 years’ experience designing and managing L&D training, preferably within the community care sector.
• Extensive knowledge of instructional design and learning principles.
• Expert knowledge in the creation, delivery and evaluation of learning packages and outcomes.
• Adequate knowledge of Learning Management software
• Familiarity with traditional training and modern training methods, tools and techniques.
• Previous experience with cost-benefit analysis and calculating training ROI.
• Highly developed interpersonal, communication and presentation skills.
• Demonstrated ability to proactively maintain collaborative networks with a range of internal and external stakeholders.
• Strong relationship management and influencing skills, including the ability to interact at the Executive level.
• Proficiency with the MS Office Suite and LMS platforms
• Willingness and capacity to travel
• A tertiary qualification in a related discipline and/or appropriate learning and development training and qualifications.

What We Offer: 

• Flexible working opportunities
• Salary packaging benefits
• Employee Assistance Program
• Staff Rewards & Discounts program
• Learning and development opportunities

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ and culturally diverse communities to join NDS.  

NDS is committed to supporting equal employment opportunities for individuals with disability and will provide reasonable workplace adjustments.  We encourage potential applicants with lived experience to contact NDS to discuss any questions regarding individual workplace adjustments.  NDS also provides adjustments throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@nds.org.au or 02 9256 3*** and indicate your preferred method of communication (email or phone).

Applications close: 10 March 2024. Please send your CV and a cover letter outlining your Skills & Experience in the areas listed above by clicking on the Apply button.   For further information please contact ***********@nds.org.au.  Please do not send your application to this email address, as it's for enquiries only. 

The successful applicant must be prepared to undertake a pre-employment police check. In addition, due to the inherent work, health and safety considerations and legislative requirements of this role, they must also be fully vaccinated against COVID-19 (i.e. double dosed plus recommended booster doses) prior to commencing any work, unless medically exempt. 

No agencies please.