Learning & Development Coordinator

Job description
yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.
yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support.
Realise your potential at yourtown.
your opportunity
As the Learning & Development Coordinator, you'll be the supporting force behind the success of the Performance and Capability Team's projects. You will be responsible for coordinating a wide range of L&D activities, including managing our learning management system and yourtown’s LinkedIn Learning account.
You will fine-tune the LMS system, conduct impactful reports, and seamlessly handle the administration of yourtown’s centralised training request process. You will work with all parts of the organisation to develop and maintain organisational training plans. You will actively participate in training projects and other exciting initiatives supporting the employee experience. If you're ready for a varied role, working with a fun, enthusiastic and experienced team where you can grow your L&D skills and contribute to making a real impact on yourtown’s learning and development culture, this is the opportunity you've been waiting for!
Your day-to-day tasks will include:

• Managing our Learning Management System, including day-to-day management, system updates, system optimisation, system integration with other yourtown systems and system training.
• Managing our LinkedIn Learning account including managing licenses and liaising with LinkedIn Learning account manager and technical support.
• Providing expert technical advice to the Performance & Capability Manager and team members on the best structure of learning programs in the system.
• Analysing training data and develop a suite of scheduled reports for various stakeholders within yourtown.
• Updating and maintaining training records and data to support accurate training records and training compliance.
• Regularly reviewing the usability of the system to achieve optimal training program structures and reporting outcomes.
• Monitoring and triaging the Training helpdesk.
• Manage and co-ordinate organisational training plans for initial and ongoing training of yourtown staff.
• Manage the Personnel Training Request process and support the Performance & Capability Manager to manage the organisational training budget.
• Participating in the continuous improvement of related learning and development processes and procedures.

what we are looking for

• 2+ years’ experience within a Learning & Development environment.
• Has previous experience or a keen interest in delivering training.
• Intermediate Microsoft Office skills and competency using Human Resource Information Systems.
• Exhibits a clear understanding of customer centricity and principles of human-centered design, maintaining a mindset and practice of safety while understanding the mutuality of safety and role modeling.
• Proven interpersonal skills with experience engaging and influencing key stakeholders to achieve optimal business outcomes.
• Great attention to detail and organisation skills that can manage multiple priorities.

your benefits
When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.
Your employment experience will include:

• Salary sacrifice options to increase your take home pay
• PayLab employee benefits app
• Opportunities for internal and external professional development
• Free access to LinkedIn Learning including over 16,000 learning modules
• A genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• Access to free and confidential counselling sessions for you and members of your immediate family
• Access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• An environment that genuinely values diversity and cultural capability and is an equal opportunity employer

How to Apply
If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.
To apply, click 'Apply Now'.
Contact: Karen Dabner | Performance & Capability Manager | 0407 568 307.
Applications will be reviewed in early January 2024.
yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.
yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.
yourtown supports vaccination as the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers, students and contractors to be fully vaccinated against Covid-19 as a condition of employment.
"In our team we value diversity, inclusivity and people who want to make a difference"
Applications for this role will take you to the employer's site.
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