Learning Support Officer

Faculty of Arts & Social Sciences | School of Communication

An exciting opportunity exists in FASS/School of Communication for a Learning Support Officer to provide administrative support to the school in relation to academic programs activities including processing assessment and exam results, maintaining course/subject information, and answering staff and student queries relating to teaching and learning activities. The Learning Support Officer will be appointed on a full-time, fixed term contract until the end of December 2025.

The School of Communication sits within Faculty of Arts and Social Sciences (FASS). It provides high quality, innovative programs of teaching and learning, research and consulting in the fields of communication, education and international studies, using a strong practice orientation with a focus on technology, creativity and internationalism.

The Learning Support Officer provides general administrative support to the school in relation to teaching and learning activities. The incumbent will support the Teaching and Learning Support Team Leader and other school staff in the development and achievement of strategic and operational goals in relation to course and subject administration. The position reports to the Teaching and Learning Support Team Leader.

Please note - this is not a teaching or an academic position.

• Provide day to day school teaching and Learning Support to the school which includes processing results across all teaching sessions, international assessments, recognition of prior learning applications, administration for honours programs, timetabling/class place management, responding and actioning enquiries to the teaching and learning shared mailbox.
• Coordinate information available for students and staff of the School
• Liaison with the Student Centre (LLEU team) on behalf of the school about teaching and Learning Support tasks including ad-hoc room bookings and specialised teaching spaces, progressions, and appeals/exclusions referred by LLEU
• Participate in relevant school committees, meetings or activities organised by the School or Faculty

1. Knowledge of university rules, policies and procedures and the subjects and courses offered by the school or the ability to develop such knowledge quickly
2. Strong interpersonal, verbal and written communication skills including the demonstrated ability to develop collaborative relationships with colleagues and other stakeholders.
3. Demonstrated ability to prioritise workload and work independently, including seeing processes through from start to finish.
4. Demonstrated experience in the provision of excellent customer service in a pressured environment.

Remuneration & Benefits

Base Salary Range: $80,044 to $91,570 pa (HEW 5)

This role attracts 17% superannuation (pension) in addition to the base salary.

UTS staff also benefit from a wide range ofEmployee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities.

Hybrid working is offered in this role - with an expectation of staff to be in office 3 days per week (at the discretion of the School).

This position isfull-time,and appointment will be made on a fixed term basis untilDecember 2025.

How to Apply

Please click the Apply link to be taken to the UTS website. Here you can download:

• full details of the application process;
• a copy of the position statement; and
• information on remuneration, benefits, terms and conditions

Please ensure that the file name for each document submitted includesIRC288160 and your name

Specific enquiries or issues with your application may be directed to Kate Williams in the UTS Recruitment Team via ***********@uts.edu.au

Closing Date: Wednesday 10th of July 2024 at 11:59pm (AEST)

Applicants must have current and valid work rights in Australia.

Accessibility

UTS Recruitment care about digital accessibility. If there is any content in our advertising that you have struggled with, please make us aware so that we can make our information accessible to all.

In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact ***********@uts.edu.au for assistance.

UTS is recognised widely as supporting inclusivity and diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan. Cited as a WGEA Employer of Choice since the inception of the award, we were among the first Australian institutions to receive the Athena SWAN Bronze Accreditation for our commitment to action addressing gender equity in the STEMM disciplines.

We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds