AddressLevel 1/2IT Support Technician / Systems Administrator
If you're a happy, reliable and experienced Level 1/2IT Support Technician / Systems Administrator person with excellent customer service skills - this exciting role could be for you!
Why Consider Joining the Absolute IT?
Absolute IT is a Sunshine Coast market leader in the IT industry due to the passion our team has for each other, our clients, and the difference we are making in customers’ lives.
The Absolute IT team is all about showing that we care and putting in the extra work to demonstrate that to our clients in every way.
Our culture is about quality, consistency, and teamwork, which is why our employees love their work and our workplace environment. Our Mission is to be the Sunshine Coast’s most diversified IT service provider with career advancement opportunities for our current and future employees.
We're growing steadily and we need an extraordinary Level 1/2IT Support Technician / Systems Administrator ready to get started asap to assist our business with helping more people!
Your Role in the Absolute IT Team
Your role would be a combination of Level 1/2 IT Support and Systems Administration, making it a vital and valued role.
- Your role is important and significant as we’re a steadily growing company.
- You will be asked questions, for your feedback to share your own experiences, and to contribute to our team and business.
- You can share recent experiences, challenges, and ideas and feel appreciated in our weekly team meetings.
- You will be respected at all times. You will not be the recipient of anger or criticism from management.
- You’ll learn and be in control of our systems without constant supervision.
- You’ll be treated how we want you to treat and talk to our customers.
- Your feedback on business improvements is appreciated and you will be recognised for your contributions. Our culture is about collaboration and inclusion of everyone.
You'll Love the Variety of our IT Service Work
We believe both variety and consistency are what makes work interesting and there is a combination of both of these with this position where you'll be a vital person for IT support. This includes…
- Problem solving IT related issues
- Determining appropriate actions for client challenges
- Project implementation
- Supporting Microsoft operating systems & software
- Supporting Microsoft 365/Azure
- Remote monitoring & management of devices
- Maintaining network infrastructures
- Monitoring & rectifying issues remotely & onsite
- Email monitoring, filtering & analysis
- Supporting lower-level technicians
The Essentials for this IT Support Role
- Strong experience with Microsoft 365, Azure and Microsoft operating systems
- A current Drivers License
- Willingness to learn and grow into the position
- Strong problem-solving skills independently
- A passion for making a difference in other people's lives
- Microsoft certifications are an advantage
This position is for 8:30 am to 5:00 pm five days per week.
Make this role your own with your skills and experience. Apply now.
