AddressMST’s dedication to quality & safety has allowed us to become a leader in our industry – we are committed to maintaining quality systems and practices that ensure our products and services empower our clients with bespoke solutions.
We have a rare opportunity for a Level 2 IT Support Officer to join our Brisbane office on a permanent basis. This is an excellent opportunity to gain experience in a global organisation. In this position, you will play a key role in providing essential technical support to our internal users and managing Level 2 escalations. You will be joining a team of two IT professionals, who are located at our Sydney Headquarters.
What skills and experience are we looking for?
- 2+ years of experience in a similar role
- Technology proficiency showing both Software and Hardware skills
- Experience managing and supporting a Microsoft AD Hybrid environment
- Fundamental network knowledge for troubleshooting
- Strong problem-solving skills with the ability to work autonomously
- Sound communication skills, showing empathy and patience
- Knowledge of supporting Hyper-V and VMware clustered environments (desirable)
The benefits:
In return for your hard work and dedication, you will have:
- the support of a knowledgeable and enthusiastic team
- access to our EAP service to support your wellbeing
- great remuneration & staff incentives
- ongoing training, development & recognition for your hard work
- discounts and offers on food delivery services, travel & groceries
- wellbeing hub to support your mind, body & habits
- fruit, snacks and coffee – we offer a contemporary, well-stocked kitchen with fruit, snacks and a barista style coffee machine
- free parking on site at our Brisbane office
About us:
MST Global is an Australian founded company operating globally across six continents and is now part of the Komatsu Group. Our people are our greatest asset and contribute across all levels of our vertically integrated operations to achieve our mission to empower safety and productivity solutions for our customers. We are guided by our core Company values of Safety First, Integrity Always, Customer Focused, People Imperative, Results Driven and Innovation Essential.
We embrace our global teams and resources. We are an all-hands-on deck organisation where no task is too small or goal too big if we are working together. the support of a knowledgeable and enthusiastic team
You’ll be part of a workplace where you feel like you belong. If you think you've got what it takes, we'd love to hear from you.
