AddressWhat you'll do:
The City of West Torrens, Library Officers provide a very important service to our community, as our customers visit our facilities not just to borrow items, but to take part in numerous programs and access a range of services. As one of our team, you will provide advice, support and high-quality customer service to the community visiting the Hamra Centre Library.
In this role you will undertake a variety of duties, including:
- Helping customers with borrowing, returning and selecting items.
- Providing professional, efficient and personal service as the first line of contact.
- Helping resolve issues that may arise.
- Supporting our customers in using our library systems, online resources and digital technology.
Who you are:
If you love working with people from all walks of life, you're friendly, reliable and don't mind going that extra mile to help out, you could be just the person we're looking for. You must be dependable, motivated, solution-focussed, a great communicator, love working as a team and on your own and be able to adapt efficiently to changing work environments and support others.
As this role requires work out of hours, rostered over seven days (including weekdays, evenings and weekends), it's important that you can be flexible with your availability to work.
You must also have the following essential certificate and experience:
- Experience with working within a Library or a customer focused role.
- Safe Environment for Children and Young People Certificate (or willingness to obtain)
- Department of Human Service (DHS) - Working with Children Check Certificate
In accordance with the requirements of this role, a National Police Clearance (issued within the last 6 months) will also be required as part of the recruitment process.
The CWT is a COVID-19 vaccinated workplace, so if successful in gaining employment with the CWT you will be required to provide evidence of COVID-19 vaccination status indicating you have received your two primary doses (or three primary doses if immunocompromised) or alternately your SA Health approved vaccination exemption.
City of West Torrens' proposition, 'Beyond the Paycheque'
We are committed to providing a positive and inclusive workplace for all employees, ensuring all are treated fairly and respectfully.
We encourage and support a workplace that values individual differences, experiences and perspectives and aim to foster these to achieve organisation and individual benefit.
We are committed to achieving and maintaining White Ribbon Accreditation.
Our teams are reflective of the communities in which we operate, and we value the unique contribution each member makes. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.
We value staff well-being and professional development and offer a range of benefits and support that help balance work and life. In addition to salary, you are supported with.
- Freedom to direct contributions to any compliant superannuation fund.
- A holistic health and well-being program offering flu vaccinations, skin checks, health seminars and more.
- Free access up to 3 counselling sessions through our Employee Assistance Program.
- Journey accident insurance.
- Paid parental leave.
- Corporate uniform allowance.
- Study assistance.
- Learning and development opportunities.
- On-site car parking.
So are you interested?
If you can picture yourself working with the Community Services department to provide a valuable service to Council, click on the position description to find out more about this opportunity.
Enquiries to Hayden Marks, Library Customer Experience and Program Coordinator on 8416 6234.
How do you apply?
Respond to the questions below then submit a cover letter, resume, a copy of your vaccination record and if available a copy of your police clearance (issued within the last 6 months), current DHS Working with Children certificate and Safe Environment for Children and Young People Certificate.
Closing Date: 9:00am Monday 25 March 2024.
