Address
Form of work
SalaryThe City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City's future and ensure it is culturally, socially, environmentally, and economically sustainable.
We prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting national police checks, working with children checks, and thorough reference checks.
About the role
This position is responsible for administering, maintaining and enhancing library technology and applications to provide high quality experiences and seamless service access to library customers.
On a daily basis, you will:
- Provide first level support by assessing, prioritising and resolving library technology issues.
- Produce, review and maintain library technology and related software procedures and operational manuals for use by library staff.
- Coordinate and liaise with library technology suppliers, ensuring the efficient and smooth operation of all library technologies.
- Liaise with Branch Team Leaders, Programming and Collections staff to support a contemporary library service. You will also act as the key liaison between Council's ICT department and the libraries.
You may also be rostered to provide customer service across our seven library locations, which may include evening and weekend shifts.
About you
Your background extends beyond technical proficiency; you possess a keen understanding of technologies within libraries to deliver exceptional customer service.
You have demonstrated experience liaising with and managing contractors and suppliers as well as a proven ability to work with initiative and versatility.
You also have a proven ability to deliver significant, cross-functional projects, policies or strategies on time and on budget, managing the needs of multiple stakeholders.
Qualifications:
- Tertiary qualification in Information Science/Librarianship or a related discipline: or relevant demonstrable experience
- Current Class C Driver's Licence
- Working with Children Check
- Criminal History Check
What's on offer
This is a permanent full-time position.
We are offering an attractive remuneration from $82,408 to $90,775 plus 11% superannuation.
In addition City of Parramatta also offer excellent employee benefits which include:
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave including 2 days health and wellbeing leave per year)
- Learning and Development opportunities
- Health and Wellbeing programs (Fitness Passport, Flu Shots)
Further information regarding the requirements of this role can be found in the attached Position Description.
Alternatively for a confidential discussion please contact Melissa Sherlock via email *********@cityofparramatta.nsw.gov.au
How to apply
Candidates MUST apply online. Applications close 9pm, 27th March 2024 and will not be accepted through any other medium.
Please provide a cover letter outlining your understanding of how technologies within libraries helps you deliver exceptional customer service.
The successful candidate is required to be vaccinated (at least 2 doses of a TGA approved COVID-19 vaccine) in accordance with Council's vaccination policy. Candidates may submit a medical contraindication for Council's consideration.
Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview.
This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.
The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.
Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
