Library Customer Support Officer

• Work across 10 amazing Newcastle library locations!
• Be the friendly face our members and visitors see when visiting our branches.
• 2 x Permanent, Part Time positions available

City of Newcastle (CN) are seeking 2 x Permanent Part Time employees who are experienced in libraries work to join the Museums Archive Library and Learning (MALL) Service Unit.We are seeking enthusiastic team players to assume a wide range of branch responsibilities. The successful candidates will help customers with information enquiries and technology access, tidying, managing stock, booking programs and events, completing reconciliations, and any other day-to-day operations.The Library Customer Support Officers will be passionate about library culture and will look to educate, promote, and encourage visitors to explore our services at the library branches. Our new staff members will also coach, mentor, induct and train new employees, students and volunteers as well as induct and direct any tradespersons required on site.We are looking to supplement the team with specific hours to ensure the smooth operation and service delivery of our various library locations. The hours and days of work that are available are:

• Thursday, Friday, and Saturday (36 hours per fortnight).
• Monday, Tuesday, Wednesday, and one 4-hour Saturday per fortnight (46 hours per fortnight).

What’s it like working at the City of Newcastle?We are focused on making a real difference in our community and achieving our vision of creating a smart, liveable, and sustainable global city. We are proud to deliver services valued by our community. People come first at the City of Newcastle, which means providing employees with meaningful work and capacity for work life balance. As a large local organisation, CN offers opportunity to develop in your current role, grow into future opportunities and reach your full potential.Our organisation’s values are Cooperation, Respect, Excellence and Wellbeing which are underpinned by our behaviours of courage, trust, and pride. Together, our values and behaviours support our decision making, our day-to-day interactions and everything we do.We value diversity of thought, and we focus on equity in the workplace. We are committed to creating an inclusive workplace culture where everyone feels respected, safe, and valued so they can be themselves and fully contribute their opinions and perspectives to the success of the organisation.See why Newcastle is a great place to live, work, play, and create. VisitWhat are the benefits?

• Flexible work arrangements
• 2 additional paid Public Holidays
• Additional paid leave days including Health & Wellbeing, NAIDOC, and Community Volunteer leave
• Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
• Annual performance development plans and ongoing training and development opportunities to ensure you continue to evolve and grow your career ambitions
• Corporate fitness program from as little as $4.30 per week that will give you and your immediate family members access to a wide range of fitness and aquatic centres

Interested to know more?Find out more about your new career .Our people are valued and have access to a range of benefits that help balance life at work and at home. These include flexible working arrangements, professional development opportunities and health and wellbeing programs.CN proudly promotes the principles of Equal Employment Opportunity and fosters a culture of diversity and inclusion to represent the community of our Local Government Area. All candidates will be assessed against the essential criteria outlined in the position description. Suitable candidates may be placed on an eligibility list for future identical positions for a period of 12 months.We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact for a confidential discussion.You must have the right to live and work in Australia to apply for this job.Application Closing Date: Sunday 12 May 2024Remuneration: Thursday, Friday and 4-hour Saturday - $34,729.52 + 11% Superannuation per annum for a 36-hour fortnightMonday, Tuesday, Wednesday and one 4-hour Saturday per fortnight - $48,700.63 + 11% Superannuation per annum for a 46-hour fortnight.Contact: Mala Scorse - Head of Service Delivery - 02 4985 6692CN do not accept unsolicited resumes and we respectfully ask that recruitment agencies do not contact us at this stage.At CN we understand the skills and attributes veterans can bring to our organisation and highly encourage veterans to apply for suitable roles.Apply Now