Line Leader

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful.  We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

Our Leaders

Leaders at Airservices demonstrate our Leadership Standard in the way they Know, Focus and Value our people every day. Our leaders role model our values of Safe always, Service first, Love what we do, Work as one, Own it to connect people with their world safely.

An Airservices leader leads inclusively, thinks strategically, collaborates and communicates with impact to deliver outcomes that support our culture of trust, care and accountability.

The Role & Team

The Line Leader’s role is to ensure the delivery of safe, efficient and resilient air traffic management services. This is leadership position where you will build on the current working environment to simultaneously develop a high-performance culture while foster positive working environment and relationships with the team. This is a permanent full-time position that is based in Brisbane.  

Air traffic control is a challenging and dynamic environment. Whilst the role is nominally undertaken during business hours, you will be leading a team of professionals who are rostered 24/7. As such, to meet the challenges of the role, you may periodically be called upon to be flexible in the hours you work.

A day in the life of a Line Leader could see you:

• Leading a team of highly trained air traffic controllers in a non-operational management role.
• Developing your team of air traffic controllers to ensure they are suitably trained and resourced to meet the demands of their role.
• Working within the broader business to develop and implement strategic change initiatives to meet future service delivery obligations.
• Overseeing the operational performance of team members to ensure the safe provision of air traffic services in your delegated area.
• Working with team members to identify and enable career development opportunities that benefit the individual and the business.

Additional duties and responsibilities of the position include;

• Manage the delivery of safe, efficient, reliable and environmentally responsible ATM services.
• Introduce an integrated and structured portfolio of programs, projects and initiatives to effectively deliver new systems, capabilities and technologies while ensuring continuity of service.
• Identify new and emerging operational risks, develop new risk assessments and liaise with the relevant stakeholders.
• Manage the day-to-day operational and tactical aspects of organisational change(s) and respond agilely to changing demands.
• Deploy resources to meet operational requirements and deliver required services within set timeframes.
• Maintain financial discipline to enable efficient and effective service delivery.
• Maximise productivity and efficiency whilst containing costs.
• Deliver continuous improvement in performance focused on decreasing cost, improving skills, and enhancing the use of people within the service delivery area.
• Build a performance culture based on demonstrated productivity improvements through the efficient management of people, finances and assets.

For further information on this position please see the below position description:

 Line Leader - Leadership Position Description .pdf

The Person

As a seasoned leader, you will demonstrate experience in people management, managing through change in an operational environment. You will also possess;

• Management or supervision experience in an operational environment.
• An ability to effectively lead teams through change.
• Demonstrated communication, liaison, leadership and management skills which will support, motivate and influence others in the achievement of goals and objectives.
• Demonstrated business skills, including in the areas of safety/risk management.
• Highly developed written and oral communication skills. The ability to provide input and briefings to senior management, the Executive and a range of external parties including airlines customers and industry stakeholders.
• Demonstrated ability to manage high workloads, set priorities, meet deadlines and work effectively and flexibly to changing circumstances and priorities.
• Tertiary qualifications in management, business or a technical field are highly desirable.

For enquiries regarding these opportunities please contact Alicia O'Rourke - Talent Acquisition Advisor at alicia.o'******@airservicesaustralia.com.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an ASIC is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Applications close 11:55pm Thursday 18 April 2024.

How to Apply

Please lodge an application online via the "apply” link, attaching a maximum one page cover letter including: a brief outline of your skills, experience, work history and, if applicable, any information relating to career development as well as a copy of your current resume.

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