Administration And Customer Support Officer

• Permanent Full-time – 35 hours per week
• Salary: $65,572 - $75,408 p.a. plus 11% Superannuation

About Us
Waverley is a diverse and innovative Council located in the heart of Sydney's Eastern Suburbs. With a broad range of services, programs and initiatives, Waverley is one of the leading local government areas in NSW. Taking in some of Sydney's most beautiful beaches including the world famous Bondi Beach and encompassing part of Sydney's global economic corridor at Bondi Junction, Waverley Council is an amazing place to broaden your career.

Benefits of Working at Waverley

• WFH 2 days a week
• Professional development opportunities
• Free on-site parking
• Staff social club, weekly yoga and other fun staff activities
• Yearly flu shots, skin checks and annual health and wellbeing fair
• Discounted gym membership through Fitness Passport
• Flexible working conditions, family friendly policies and other great employee benefits

  The Role
You will play a crucial role in providing comprehensive administrative assistance to the Trades and Civil Department. Responsibilities include managing phone calls, correspondence, minute-taking, and processing payments, while maintaining excellent customer service and developing professional relationships with stakeholders. You will demonstrate competence in data entry with high accuracy, maintaining databases and generating reports. Your ability to multitask and handle requests from various departments in a fast-paced environment is essential. Additionally, you will support procurement procedures, provide logistical support for meetings and events, and demonstrate initiative in creating and updating technical manuals. If you are a proactive and organized individual with excellent communication skills and a commitment to efficiency, we invite you to apply for this position.

About You

• Proven experience in providing administrative and Customer Support.
• Experience in the use of Microsoft Office and maintaining databases.
• Effective written and oral communication skills and sound attention to detail.
• Demonstrated interpersonal skills and ability to work effectively in a team environment.
• Proven organisational skills and ability to prioritise and complete workloads to timeframes.

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Ben Kusto – Executive Manager, Open Spaces & Recreation Operation on 02 9083 8***.

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at **@waverley.nsw.gov.au