Logistics Officer and Transport Coordinator (Chinese Speaker Preferred)

About Us:

Wiseway Logistics is a fast-growing global freight forwarding company (ASX listed) with our head office located in Sydney, with other offices in major capital cities in Australia, and international branches in USA, New Zealand, Singapore, and China.  We have provided years of all-round logistics services, including export and import services, transportation and warehouse solutions to our large client base.

The opportunity now arises for an experienced and proactive Transport Coordinator to join our SYD Transport team, based in Chipping Norton. In this role, you will be playing a crucial part in ensuring the smooth and efficient coordination of various aspects of transportation. 

The Role:

You will be responsible for:

• Transport Coordination – managing workload and assisting with scheduling rosters for drivers (full-time, contractors and casual).
• Handling and organizing transport for export/import/interstate freight.
• Communicating with suppliers, partners, and customers to convey shipment details, address any customer concerns, and provide updates on transportation status.
• Providing excellent customer services through prompt addressing of customer inquiries, concerns, and Transport related requests.
• Maintain accurate and up-to-date records for driver schedules and timesheets, worksheets, documentations, and delivery times.
• Handling general driver enquiries 
• Complete all required documentation in a timely manner and in accordance with Company policy and ensuring accuracy with compliance obligations.
• Follow all WHS and compliance requirements. 
• Follow procedures and communicate effectively with internal and external team.
• Co-coordinating and working closely with cross-functional teams, including warehouse, perishables, imports and exports teams, to ensure seamless coordination.
• Collaborating with the Transport Team, both in SYD and nationally, to achieve and exceed department KPIs.
• Ad-hoc tasks as required by management.

Skills & Experience needed for this role:

• Minimum 1-2 years in a Transport Coordinator or similar role will be highly regarded.
• Proficiency to communicate in Mandarin (Preferred)
• Experience in freight/transport/logistics operations
• Excellent verbal and written communication skills 
• Proficiency in verbal and written Mandarin (Preferred) 
• Demonstrated ability to solve operational and Transport problems
• Strong customer service skills 
• Effective time management and organisational skills
• Ability to work in a fast-paced environment, follow instructions, multitask, and adapt to changing priorities.
• Experience using Cargowise (Preferred)
• Willingness to learn and adapt to new processes and technologies.
• A bachelor degree in logistics, supply chain management, business administration, or a related field 

We are committed to fostering a supportive learning environment that ensures every team member receives the guidance they need to succeed. On-going training and support will be provided to equip the selected candidate with the necessary skills and knowledge to excel in this role. 

How to Apply
If you're interested in the role, click the ‘Apply Now’ button via Seek or forward your resume and cover letter to *****@wiseway.com.au

Please note: As part of the recruitment process, the successful candidate will be required to supply 100 Points of ID.