AddressDo you have a professional skill set or corporate background but are really looking for a career that is truly all about children and family? We are looking for someone professionally minded, warm and friendly with a genuine sense of hospitality to greet parents and children at Choklits, and to manage the client experience. This is a fantastic opportunity for an enthusiastic individual who is looking for a role with a difference. Each day you will work from our reception area, alongside management, and play a critical role in our family’s lives. You will be involved in all the inner workings of a busy and successful child care service and be responsible for ensuring families look forward to coming to Choklits.
About Choklits:
Choklits Early Learning is most often described by visitors as "homely". Our competitive edge is our ability to offer unique and tailored education in that homely environment. Our service allows our team to form strong relationships with children and parents and truly partner with them to ensure their education and care is specific and individualised. This can be much harder to achieve in larger commercially minded organisations.
About the role:
We are building a community so you will be working as Concierge, alongside management to facilitate each family's experience. Your key duties will include (but are not limited to):
- Greet parents and families, creating a warm and welcoming atmosphere
- Administration office duties such as monitoring emails, answering phones and managing inbound enquiries
- Coordinate and schedule tours for prospective families
- Create and maintain monthly calendars of upcoming events, activities and important dates for families and staff - ensuring diaries and calendars are kept up to date
- Provide administrative support to educators and the management team
- Database and client management
- Facilitate the enrolment process for new families
- Maintain organised filing systems for administrative documents, enrolment records and financial paperwork
- Monitor and manage enrolment numbers, tracking current occupancy and forecasting future capacity needs
- Manage inventory levels and order supplies to ensure adequate stock
- Staff auditing, ensuring staff files are up to date and compliant
- Monitor and track expenses against budget allocations
About you:
We value integrity, you need to be reliable and trust is essential. To be successful in this role, you will ideally demonstrate:
- A high level of initiative, organisation and time management skills
- Professional communication both written and verbal
- Ability to prioritise and respond to both new enquiries and families needs
- Have an energetic and enthusiastic personality, and be looking for diversity in a role
- Be a team player who has the ability to see the bigger picture
- Corporate, professional presentation
- Ideally, have experience in Xplor and ChildCare Management Systems,
- Have previous experience in a similar administration and communications role, for at least 2 years practising in a professional environment.
- Experience in preparing expense reports and managing spreadsheets
- Proficient in Microsoft Office and Google Workspace.
Perks and benefits, why work for Choklits?
- Choklits is a growing business with rare blend of career growth opportunities and family connection
- You’ll see the benefits of your work first hand
- Fantastic Work Environment
- Supportive Team Environment
- Great Community & Family Based Environment
If you’re ready to make a difference and the above sounds like you, please apply now. We look forward to hearing from you!
You must hold (or be willing to obtain) a Working With Children's Check to apply for this role.
How to Apply
If you meet the above criteria and wish to find out more details about this exciting opportunity, please click apply and email your resume and cover letter today.
Choklits Croydon
372-374 Maroondah Highway, Croydon
(03) 9727 4***
