Manager Analytics Delivery

• Continuous, Full Time
• Competitive Salary
• Salary Packaging opportunities
• Ref: JR102239

Murdoch University acknowledges the different perspectives, skills and experience that people from different backgrounds bring to strengthen its workforce. Murdoch University is committed to enhancing diversity in all its forms and strongly encourages suitably qualified candidates from Aboriginal and/or Torres Strait Islander peoples, women, people with disability, people of CaLD background and people of diverse genders to apply for this important position.

About Us

Information Technology Services are a critical partner in delivering innovative technology leadership and delivery excellence in advancing the University's strategic goals. Our teams provide key services across:

• Operations
• Planning and Governance
• Solutions Delivery

In support of the University Strategic Plan, IT Services seeks to drive the transformation of a truly innovative digital technology experience in creating a vibrant campus for business, industry, start-ups, health sectors, local and global investors, researchers, students, alumni and the broader community to come together to learn, innovate, and collaborate.

The Analytics Competency Centre is a critical component for Murdoch University's digital future. Displaying professional excellence and business understanding to bring people and data together in a safe and secure manner that allows end users to achieve their objectives in a more efficient and seamless manner.

The Role

The Manager Analytics Delivery provides strategic technology direction and leads a team of professionals responsible for software solutions that enhance the staff experience and enable Murdoch University to reach its strategic objectives. The Manager is accountable for feature enhancements, enablement of our staff through citizen analytics, data security and protection, data governance, maintenance and support of our data analytics environment connecting the University's core systems and functions.

Key responsibilities for the role include:

• Lead and manage all aspects of operational, service, project, and resource management for the Analytics Delivery team to the University community,
• Maintain a prioritised backlog of work and resource allocation to ensure regular value add delivery and support for the Analytics Competency Centre for Murdoch within defined service levels, including incidents, problems, and changes,
• Lead the facilitation of Murdoch's Analytics Community of Practice, championing the benefits of insights driven decision making,
• Provide strategic technology leadership for key analytics platform,
• Lead the lifecycle of support and development for the team, including minor feature enhancements, application maintenance, software patching, application testing and major version upgrades where applicable.
• Ensure the integrity and data governance of Murdoch's data environment, ensuring appropriate privacy and security policies are in place and followed.

What you'll bring to this role

• Relevant tertiary qualification or equivalent competency along with extensive experience in managing enterprise product, platform, or software support teams,
• Demonstrable delivery experience within analytics environments and data architecture,
• Knowledge of data mining principles, predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources,
• Experience using insights and analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes,
• Demonstrable experience in complex product/project delivery with a strong grasp of change management, contemporary software delivery lifecycles including waterfall, agile and devops, and experience within ITIL support environments.

Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applicants must have valid work rights and be required to undertake a Police history check in accordance with the University's Employee Background Checks Procedure.

What you'll get in return

You will be part of a vibrant and talented team, work in an innovative and lively university community and enjoy the benefits that come with working at Murdoch.

Our people enjoy a lively, natural campus and world-class facilities, as well as a range of benefits including:

• Competitive remuneration
• Paid leave entitlements
• Flexible work arrangements
• Salary packaging options
• Employee Assistance Program
• On Campus Services and Facilities, including a Childcare Centre, Gym, Vet Hospital and Chiropractic Clinic

To Apply

Please apply by submitting the documents below:

• A cover letter including:
  • A statement addressing the selection criteria (with reference to the Position Description),
  • Salary expectations,
  • Working rights status.
• Your most recent resume (CV)

Please view the position description here.

Please see the Applicant Guide for more information. Applications sent by post or email will not be accepted. Please note visa sponsorship is not available for this position.

Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.

Position contact: Matt Gaunt - Associate Director Solutions Delivery.

Closing date: 19/04/2024 (11:59pm AWST)

The University reserves the right to withdraw this advertisement at any time.