AddressManager Business Improvement Regional Operations
Req. Id: 6868
Date: 24 Jan 2024
Location: Brisbane, QLD, AU, 4000
Company: Queensland Rail
You’ll connect Queensland. We’ll connect you to an amazing career.
Queensland Rail is built on true connection and everything we achieve is made possible by you.
Queensland Rail Regional Operations is proud to provide rail services across the state of Queensland. Our Travel services provide critical connections to family, friends, holidays, work and medical care, connecting customers with communities. Our Tourism services offer experiences in some of Queensland’s most picturesque and unique locations, connecting customers with country.
About our team:
Our Regional Business Improvement team play a crucial role in analysing data (e.g., on time running statistics) to look for improvements and opportunities to support organisational change programs and initiatives aimed at delivering world class long distance and tourism rail products.
As the Manager Business Improvement, you will be responsible for directly leading one other to maintain oversight of the Strategic and Operational plans for Regional Operations to identify, develop, implement and monitor improvement initiatives. To achieve this you will work closely with the Senior Manager Regional Operations Integration, Data and Analytics Team and the Regional Operations Senior Leadership team.
This is a temporary full-time position based in Brisbane CBD until November 2025.
Why join our team?
• Work life balance, including flexible work arrangements and WFH/Office (city based) arrangements
Opportunity to be a part of significant change and ongoing improvements for Regional Operations. This is your opportunity to influence, find efficiencies and drive the team forward in such a dynamic role (no day is ever the same)
Work for an industry leader within a supportive and engaged team environment
Free rail travel to and from work
Employee Assistance Program (EAP) providing employees with holistic and contemporary health and wellbeing programs
About the role:
Support the achievement of the Regional Operations business targets, objectives, performance measures, commercial responsibilities and continually seek to identify business process improvement initiatives
Foster strategic knowledge and capability through the provision of effective strategic frameworks, systems, processes and communication
Manage the preparation of required Board and Executive papers, presentations, plans and other documentation
Provide insights from operational planning, day of operational activities and artefacts, to inform and contribute to the broader regional program of works, drive transformational change and support adoption and alignment
Lead the integration of information and technologies into the broader Regional Business and relevant SEQ and corporate areas to validate and report analysis that supports options, influences decision-making, and identified opportunities in the optimal use of operational resources
Build and maintain collaborative and constructive relationships with key stakeholders and strategically influence decision-making ensuring beneficial outcomes for Regional Operations
Develop, direct and control the management of a program of prioritised activities to drive integrated planning and support the delivery of the Queensland Rail Vision and Strategic Objectives
Some travelling and out of hours work will be required from time to time
For full position responsibilities please read this Position Description.
The ideal candidate will be a motivated self-starter with exceptional stakeholder engagement and change management skills who thrives in a fast-paced environment. Previous rail operations experience or experience with business / process improvement will be paramount to your success in this role. In addition, you will have:
• High level leadership skill and capability in a large and complex organisation, focused on building a customer focused, performance-based culture
Ability to foster strong relationships to communicate and influence significant initiatives effectively
High level of operational project, change and risk management skills to oversee a complex scope of works
Strong written and oral communication skills with the ability to problem solve, negotiate and influence change
Highly organised with the ability to manage multiple and competing priorities within a tight deadline driven and agile environment
Please apply to Manager Business Improvement (6868) via our website by 11:59pm (GMT+10:00 Brisbane) Wednesday 12th of Feburary 2024. IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES: You must apply for vacancies via the internal People Connect solution – for more information External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment, pre-employment health assessment and background checks that might also include criminal history and credit checks. Supporting a Diverse Workforce
Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve. We are inclusive, collaborative, respectful, and value our differences. We are 1TEAM, where everyone belongs. If you do require an adjustment during the recruitment process, please contact Tanya Anderson via the email below. To learn more about this Queensland Rail career opportunity please contact Tanya Anderson with your specific enquiry via email to tanya.anderson@qr.com.au. Please do not email your application. We can only accept applications received via our website.
