Manager Client Services (355684)

Please note: This job ad will close on 07 February 2024 at 11:55pm.

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements.  Talk to us about how this could work for you.

73.50 hours per fortnight - flexible options available. 

• Oversee the provision of information and advice for the use of employers, employees, unions and the general community, by telephone, email and the maintenance of contemporary information on websites.
• Develop and maintain operational doctrine for the management of complaints, notifications and investigations; including contract management and administration of associated information systems.
• Provide leadership and direction to staff including managing performance and staff development.
• Manage the staff and financial resources of the section to give effect to the delivery of annual work programs consistent with agency policy and legislation.
• Ensure that information is efficiently and effectively forwarded to other areas of the Agency to allow prompt action.
• Provide regular reports on performance of the work area and develop strategies to continually improve performance.

• Tertiary qualifications in a relevant discipline 

 Statement of Duties (355684) Manager Client Services.doc

 Statement of Duties (355684) Manager Client Services.pdf

 About the Department of Justice (WorkSafe Tasmania).DOCX

 About the Department of Justice (WorkSafe Tasmania).pdf

 Information for Applicants (DOJ) Short Form Application.docx

 Information for Applicants (DOJ) Short Form Application.pdf

 FAQs Short Form Application.docx

 FAQs Short Form Application.pdf

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV.  We do not require a separate statement addressing the selection criteria.

Please note if you submit the details of your referees with your application the Selection Panel may contact them without notifying you.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants (DOJ)' document for further information.  Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4***.

Brad Parker
Director Industry Safety
Email: ***********@justice.tas.gov.au 
Phone: 0418 127 ***

Organisational Development and Design Team
(03) 6165 7***