Halls Gap - Grampians Eco YHA is a stylish and comfortable eco-certified property that has been architecturally designed with the environment in mind. Situated in Halls Gap on the outskirts of the stunning Grampians National Park, this property is the ideal base for travellers seeking an outdoor adventure or relaxing getaway. The award-winning 64-bed property regularly receives excellent guest reviews and contains all the features and more that guests need for an amazing stay. The property contains a mix of private and co-living rooms and facilities including two self-catering kitchens, two guest lounges with cosy wood fire heaters, free Wi-Fi throughout the property, a herb garden, BBQ, beautiful outdoor spaces, and an on-site car and coach parking.
We are open to an individual or couples/two-person teams, who are experienced in low-cost accommodation, have a passion for sustainability, and are interested in living on-site in a small, friendly town in regional Victoria.
Day-to-day responsibilities include:
- Welcoming guests and ensuring that they experience the best that the Grampians has to offer,
- Overall property operations, finances, and bottom-line results,
- Overseeing all functions of the property including property management, reception, and housekeeping duties
- Maintaining the grounds and property maintenance
- All standard YHA record-keeping and reporting
- Engaging in local marketing initiatives and developing relationships with the local community,
- Adherence to YHA’s quality systems and standards,
- Attendance at annual national managers conference and regional meetings,
- Participation in national and regional marketing promotions.
- Management experience in similar roles in the hospitality or tourism industries,
- Business acumen, including achievements in meeting income targets and managing business costs within budget,
- The ability to think on your feet and quickly adapt to changing conditions,
- An understanding of the business operating environment including how to effectively manage yield through distribution channels,
- Self-motivated, hands-on, and willing to perform all duties that are required in managing a small accommodation site.
- Knowledge of Property Management Systems and advanced computer literacy,
- A commitment to customer service and providing guests with a unique and memorable YHA experience.
- Professional learning and development opportunities
- Health and Wellbeing, including an Employee Assistance Program
- Supportive and collaborative work environment
- Opportunity to travel to other YHA properties for training and leadership events.
- Social events to the snowy mountains and other locations for team building
- Access to benefits and discounts as part of YHA’s national network.
At YHA, you can expect to be treated with dignity and respect. We’re committed to creating a diverse and inclusive workplace environment.
- Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.
- Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.
- Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability.
- Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
- Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA.
A National Criminal History Check is mandatory step in the recruitment process. We encourage Aboriginal and Torres Strait Islander people to apply.