Manager Office Of Registrar

The Division of Student Administration and Academic Services (DSAAS) is within the Deputy Vice-Chancellor (Academic) Portfolio. DSAAS is responsible for the administrative support of students through the student lifecycle from when an offer is made through to the completion of their studies and graduation. Activities of the Division includes admissions, general student enquiries, enrolment, class timetabling, program management, financial transactions, scholarship management, examination management, legislative compliance in relation to students and the curriculum management. The Division also provides advice for appeals, grievance, academic misconduct and discipline processes.
The Manager, Complaints & Appeals within the Office of the Registrar will ensure outstanding provision of service to DSAAS, the ANU community, and to student and the ANU Colleges. The position provides strategic support to ensure the delivery of the following academic administration related services: policy and rules management, statutory liaison and reporting, university complaints and appeals processes and the university integrity (academic and discipline) processes.
For enquiries please contact Julie Murdoch, Business Manager E:
The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant on
ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit
Application information
In order to apply for this role please make sure that you upload the following documents:

• A statement addressing the selection criteria.
• A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
• Other documents, if required.

Applications which do not address the selection criteria may not be considered for the position.
Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.
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