Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller's journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs!As the world begins to travel again, we want to make sure we're delivering an exceptional service for our customers, and we want you to be part of that journey.This is a part time, onsite role. You will be the main point of contact for all visitors, you will own the efficient management of the Brisbane facilities and provide support to the North Sydney Facilities Manager during periods of leave.So, what's the job?
- You'll be the first point of contact for internal and external customers and manage the reception area and meeting rooms
- You'll provide support to EAs and departments as necessary e.g. events, catering etc
- You'll act as the main point of contact for all property related matters in the Brisbane office and assist with the documentation and implementation of facilities management processes.
- You'll assist with Environmental management compliance including the collection of carbon footprint data and assist with Health and Safety management
- You'll assist with property compliance and maintaining facilities in good working order by conducting daily site inspections to identify repair & maintenance (R&M) requirements and opportunities to improve the workplace experience.
- You'll assist Business Units with visitor management and deliveries.
- You'll help with couriers and deliveries, including PO Box management.
- You'll have a minimum 3 years' experience in a corporate environment and previous exposure to reception, administration or facilities management would be ideal
- You'll have intermediate Microsoft Office and high-level administration skills
- You'll be proactive and willing to engage with stakeholders, staff and visitors and have excellent interpersonal skills and the ability to communicate with people at all levels
- You'll have the ability to build positive relationships, communicate and negotiate with all levels of staff, suppliers and stakeholder and have the maturity of judgment and the ability to remain calm under pressure