Manager, Strategy & Partnerships Operations (Retail Banking)

Manager, Strategy & Partnerships Operations (Retail Banking)

· You’re a team player, driven to deliver exceptional outcomes

· We are a dynamic and passionate team

· Together, we can achieve big goals and have fun along the way

See yourself in our team:

This role sits within the CBA Retail Banking Services (RBS) Strategy function, which is accountable for defining the strategic roadmap for the Retail Bank and creating partnerships to broaden the bank’s footprint and service offerings. We were instrumental in establishing CBA’s business partnerships with Little Birdie, Amber Electric and More Telecom.

RBS Strategy oversees the ongoing development of RBS’ strategy by advising and facilitating RBS leadership team discussions, preparing materials for the CBA Executive Leadership Team and the Board, and by collaborating on projects with leaders across the Retail Bank and the Group. This includes determining the best approach for strategic partnerships, assisting with the transaction, and overseeing the integration of the new strategic partners into the CBA ecosystem. RBS Strategy is also responsible for the ongoing success of existing strategic partnerships. This involves working closely with different partners from across RBS and the Group including marketing and corporate affairs, legal, risk and compliance, data and digital, among others. RBS Strategy is also responsible for driving the sustainability agenda within RBS, and ensure our initiatives and policies are aligned with the broader Group.

Do work that matters:

The Manager role will report directly to the Senior Manager for RBS Business Development and Partnerships. The successful candidate will play a key role in the operations of the Partnerships team including manging the budget and financial reporting. The Manager will also ensure the effective and efficient governance of our partnerships and management of partnership risk, working closely with risk management, compliance and legal functions across RBS and Group to achieve the safe execution of the RBS Partnerships strategy. With an ever-growing partnership base across RBS this is an integral role in delivering the RBS Partnerships strategy and leading performance tracking and success metrics for the team.

Key responsibilities include:

· Working closely with other strategy, marketing, legal, risk management and delivery teams across RBS and the Group to ensure there is alignment.

· Manging team budget and financial reporting.

· Taking ownership of work streams/projects end to end, and independently manage deliverables.

· Identifying roadblocks or dependencies, which could impact specific work stream/projects and resolve/escalate to your manager as required.

· Analysing information and presenting it clearly and concisely for stakeholders to understand and make informed decisions.

· Management of product governance requirements for RBS Partnerships including leading monthly risk and compliance forums.

· Working closely with risk management and compliance teams across RBS and Group to ensure relevant partnerships risk frameworks are applied to partners and leading the team on matters relating to risk and

compliance.

· Monitoring and reporting the performance of each partnership across RBS against partnership commitments and the broader Partnerships strategy including establishing and tracking success metrics.

We’re interested in hearing from people who have:

· At least 2 years business experience, preferably within Financial Services

· Bachelor degree in business, marketing, economics, science, design, engineering, psychology or similar fields

· Consulting experience with a top tier firm OR Strategy experience within a Financial Services firm would be highly regarded, especially with exposure to Partnerships

· Solid understanding of the Retail Banking industry

· Ability to project manage, work independently and manage upwards

· Excellent strategic thinking skills, including a structured approach to problem solving

· Experience within product, finance, and compliance advantageous

If this sounds like you, apply now!