AddressAbout us:
Jungheinrich is one of the world’s largest & most successful intralogistics and materials handling equipment providers. Headquartered in Hamburg, Germany, Jungheinrich employs over 20,000 people across 42 countries and recognised a turnover of 5.1 billion Euro in 2023.
In Australia, we have 250 employees across 6 offices nationally – Adelaide, Melbourne, Sydney, Brisbane, Townsville, and Perth. We are proud of our growing national footprint which we attribute to our high quality and cost-effective products.
About the role:
Reporting to the Director - Manitou Partner Management, the Manitou Account Manager is primarily responsible for the handling of the market and its exploitation according to the defined strategic and operational targets. The Manitou Account Manager is the primary liaison between internal and external stake holders ensuring customer centricity is always the primary focus. The primary function of the Manitou Account Manager is to provide customers with an end-to-end solution focusing on Sales and Rentals, Service and Repairs, Parts and Attachments. Furthermore, it is to ensure customer satisfaction is maintained in all dealings with Jungheinrich Australia.
Core Responsibilities:
- Sustainable development of existing customer relationships
- Key focus of developing opportunities for Sales, Rental and after-sales solutions with our primary on Major Key
- Accounts e.g. Department of Defence and Coates Hire
- Planning and execution of customer visits according to targets by customer segments to ensure increased
market exploitation - Identification of potential customers by market observation, research and acquisition
- Securing data quality to enable systematic market processing by recording and complementing customer data, activities and appointments (lead, opportunity and pipeline management (CRM)
- Consulting across business departments for wholistic market exploitation and internal communication with the respective departments according to guidelines (area management)
- Ensuring customer- orientated and qualified solutions in the offer process
- Ensuring a reliable data transfer by recording and handing over relevant information
- Negotiations and timely completion of opportunities according to targets
What you can expect at Jungheinrich:
We recognise that the commitment of our employees is the basis for our success and we continuously invest in talent. We encourage a culture of openness, integrity and mutual respect everywhere, all the time.
Be part of a secure group that is geared towards sustainable, profitable growth and a solid financial position. It's your chance: Realize with us the big goals that we have set for ourselves - with a lot of energy and a lot of innovative strength.
What’s in it for you:
- Competitive wages and an attractive remuneration package
- Supportive team culture with a genuine focus on work-life balance – Monday to Friday
- Fitness and Wellbeing Benefits - save up to 50% off
- Access to corporate health insurance benefits
- Required tools of the trade (mobile phone, laptop etc.)
- Job security with an international market leader
- Continuous training opportunities both locally and interstate
- Opportunity for career progression
- Recognition for your contributions
How to Apply:
We are proud of our leading reputation within the industry!
If you share our bold vision of shaping the future of intralogistics, we invite you to click "Apply" to submit your cover letter and resume.
We welcome confidential enquiries at *******@jungheinrich.com.au.
We thank all applicants for their interest but regret that only shortlisted candidates will be contacted.
