Marketing Content Coordinator

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

Swaggle is Australia's happiest online pet store. We exist to deliver pet happiness to every doorstep with a wide-range of Australia's leading brands, personalised product suggestions and free vet advice when you create a pet profile. Our mission is to guide you through your pet parenting journey and help every pet find their Swaggle! At Swaggle, we're more than just a store; we're a community of passionate pet lovers committed to making pet care easy and enjoyable.

What is a Swaggle?
Swaggle is defined as the exact moment your pet displays happiness through joyful movement.

As our Content Marketing Coordinator you will be our go-to person developing and sharing all Swaggle content to help guide our customers across their pet parenting journey. From blogs, to social media, video, email and our sales and promotions. The ideal candidate will have a creative flair and love of creating content that captures attention as well as a passion for pets and pet parenting.

Key Responsibilities:

• Assist the Performance & Content Marketing Managers to develop content for use across Swaggle channels
• Execute social media strategy and develop social content with guidance from the Content Marketing Manager and run community management
• Be the go-to-person for content on our site, owning our promo calendar and working closely with SEO agency to develop high-performing blog and collection page content
• Execute email and sms campaigns alongside the Content Marketing Manager & implement test & learn program to optimise them.

Experience and Skills Required:
• Degree in marketing/communication or equivalent discipline
• 1-2 years experience in eCommerce, retail, CRM or digital
• A creative flair and love of creating content that captures attention (photography and/or video skills a bonus).
• A passion for writing and creating. Great communication skills, both written and verbally.
• An understanding of, or a passion for an array of organic social channels best practices and tactics to drive growth and engagement.
• Ideally, experience across the below:
o CRM platforms (Klaviyo a bonus) & eCommerce platforms (Shopify a bonus).
o Social scheduling and reporting platforms like Sprout, Hootsuite, Later etc
o Analytics tools
• A willingness to learn or knowledge of SEO best practice and writing for SEO.
• Experience working in an extremely fast-paced environment and being able to react to changes quickly and efficiently.
• Strong project management and attention to detail.
• Passionate about pets!

Benefits:
• Flexible working arrangements.
• Work with a passionate team in the growing pet care industry.
• A unique opportunity to join a fast-paced start-up full of talent, which is part of the Coles Group.

If you're passionate about pets and have the skills and experience we're looking for, we'd love to hear from you. Join us at Swaggle, where you can contribute to a company that's making a real difference in the world of pet care.

Swaggle is committed to diversity and inclusion. We welcome applications from candidates of all backgrounds, experiences, and perspectives.

With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process' section of our careers site or email ***************@coles.com.au

Job ID: 122972

Employment Type: Full time

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