Mccs - Transport Coordinator

ADSSI Limited has provided home and community services for over 35 years. Spanning across four locations in the Hunter and the Central Coast, we're a big organisation loaded with career opportunities, ranging from entry-level and traineeships to corporate and executive roles. 

Together, our brands (Adssi In-home Support, Beresfield Community Care, Dungog & District Neighbourcare and Maitland Community Care Services) are an award-winning workplace. We deliver in-home aged and disability care services, including household help, personal care, respite, shopping, allied therapies, nursing, transport, social and community access, home modifications and maintenance. 

Through our programs and a dedicated team of staff and volunteers, we support thousands of Australians to remain living safely and independently in their home and the local community.

About the role

An opportunity for a suitably experienced Transport Coordinator to join our Maitland Community Care Services (MCCS) team has come up on a 12-month contract until 30 June 2025. The role is full-time, working Monday to Friday, 7:30am to 3:30pm.

This position reports directly to the MCCS Manager. It is responsible for ensuring MCCS delivers safe and comfortable door-to-door transport services to the aged, frail, those who live with disability, and those who are transport disadvantaged in the Maitland and broader Hunter area. 

This will be a rewarding opportunity for a motivated, committed individual who wants to build and maintain an effective Transport profile at MCCS.

Responsibilities include (but are not limited to):

• Managing MCCS’s transport fleet and developing the transport service/program of MCCS;
• Liaise with the Customer Service office, rostering/scheduling, to deliver efficient and well-coordinated transport service to MCCS programs; 
• Take client bookings and schedule transport trips 
• Provide leadership, training and support to the Fleet Maintenance Officer, MCCS bus and car drivers (paid and voluntary) and relevant staff;
• Upkeep fleet management software, Accreditation Manager, including maintaining accurate data on the fleet register, driver register, safety policies, risk management policies, driver training, and maintenance register;
• Monitor for and report any damage, defect or repairs needed to the vehicles; 
• Attend regional transport forums/transport industry networking events; and
• Plan and deliver regular meetings for drivers, Bus Assistants and other relevant transport safety workers.

To be successful for this role, you must have demonstrated experience in successful fleet management and coordinating vehicle maintenance and repairs

As well as:

• Demonstrated experience in scheduling transport services and coordinating staff and volunteers;  
• Previous experience working with older people and people living with disability and knowledge of Consumer Directed Care, NDIS and Home Care Guidelines;
• Experience with various client management/booking/quality systems such as Route Match, TRACCS, Accreditation Manager;
• Commitment to continuous quality improvement and service growth;
• Are well-organised, with sound attention to detail and commitment to accuracy; 
• Strong work ethic, integrity and stakeholder focus;
• Ability to set priorities and meet deadlines while maintaining high levels of quality and confidentiality; and 
• Evidence of COVID-19 Vaccinations (primary vaccination course, plus one booster).

Please note that the successful candidate must provide a National Criminal History Check. The criminal offences that preclude a person from working in aged care are; a conviction for murder or sexual assault or a conviction of, and sentenced to imprisonment for, any other form of assault.

• Voice Project awarded ADSSI Limited a “Best Workplace Award” in 2021, with staff engagement measured as exceptional at 92%.
• Eligible for $15,900 not-for-profit salary packaging plus a $2,600 meal entertainment card annually – putting more $$$ in your pocket.
• Continuous learning and development opportunities to build a personalised career pathway. 
• Employees are also provided access to hybrid/flexible working conditions, an Employee Assistance Program (EAP) and a paid ADSSI day. 
• We support diversity and inclusion in all our workplaces. Applications are encouraged from Aboriginal & Torres Strait Islander people, people with a multicultural background, people who live with disability or members of the LGBTIQ community.

Apply through SEEK by clicking on the "Apply" button.

For further information, please contact Jessica Lynch, Assistant Manager of Maitland Community Care Services, at *************@mccs.org.au  

We are situated on Darkinjung, Wonnarua, Awabakal and Gringai lands and acknowledge the Traditional Custodians of this land. We pay our respects to the Elders, past, present and future, and recognise their continuing connection and contribution to this land.