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SalaryAbout Us…
This is your opportunity to join Melbourne Shoulder & Knee and its' dynamic team. MSK is an orthopaedic surgical practice established by one of Melbourne’s leading shoulder and knee surgeons. MSK takes pride in providing customer centric patient care and are seeking like-minded individuals to join us on our journey, based in our beautiful modern rooms in East Melbourne.
The Role…
We are looking for a medical administrator who aligns with our core values to support our patients during their journey with us. Working alongside our Practice Business Manager, you will be an integral member of the MSK team, ensuring the efficient and effective day-to-day running of our busy practice. Your responsibilities will vary daily, but will include:
- Meeting, greeting and registering patients
- Experience with Genie Patient Software (preferred but not essential)
- Preparing & receipting accounts using Genie
- Booking & confirming appointments
- Preparing patient files ahead of their appointment
- Preparing theatre lists
- Liaising with PHI, Medicare, TAC & WorkCover
- Scheduling diagnostic tests
- Audio typing (60+wpm) + medical terminology (essential, orthopaedics highly regarded)
- Preparing Independent Medical Examination summaries ahead of time
The role is full-time and shift hours vary based on the operational requirements of the business. Business hours are mainly 9am-5pm however there will be the rare occasion where you would be required to be available outside of those hours. No weekend work.
About You…
You are a confident and experienced medical administrator who calmly juggles competing priorities. Unquestionably you are great with people, demonstrating patience, empathy and respect, with the ability to communicate in all forms with professionalism, maturity and clarity. You are a reliable individual in all aspects of your work, striving for excellence for the benefit of the patient and practice.
At heart you are a team player, who willingly supports others and has a positive impact on those around you.
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On occasion the right applicant may not have all the experience we require, however if you are an exceptional candidate (perhaps you’re from a GP or an allied health background), you are highly encouraged to apply. All candidates are required to submit a cover letter with their resumé outlining why you would be the perfect addition to the MSK team. Only successful applicants will be notified. Applications close Monday, 08 April 2024.
To be eligible you must be either an Australian citizen or possess the appropriate visa and be fully vaccinated against COVID-19 (including 3rd dose). No agencies please.
