AddressPeninsula Heart Centre is seeking a person who is dedicated to providing compassionate care of the highest quality to our doctors and patients.
Working within a helpful and close-knit team, this is a full time opportunity for the successful applicant. A warm, welcoming and positive attitude towards all patients and health care professionals is essential.
Duties include but are not limited to:
- Acting as first point of contact to patients, staff and referring doctors
- Handling telephone enquiries and general administrative duties
- Scheduling patient appointments for various tests, hospital procedures, admissions and consultations
- Data entry of patient information
- Proof-reading, preparing and distributing medical correspondence
- Dealing with emails and faxes
- Taking payments and patient invoicing
Minimum Skills, Knowledge and Experience required for the position:
- Demonstrated understanding of and an ability to provide friendly and efficient patient care and customer service.
- Proven experience to work effectively both independently and in a team environment.
- Excellent computer skills with the ability to quickly learn the relevant medical software platform – Health Track.
- Exceptional organisation and communication skills with the ability to efficiently work as an effective member of an administrative support team.
- Exceptional phone manner and the demonstrated ability to seamlessly handle competing inquiries.
- Experience working in a fast paced environment.
- An ability to work across multiple sites.
Desired Skills – not essential but favourable:
- Previous receptionist experience preferably in a cardiology practice
- Experience in medical billing in specialist or surgical practices
- Experience in medical billing
- Experience in issuing quotes and Informed Financial Consent
Hours currently span between 8.30am – 5.30pm.
To apply for the position please do so via SEEK – Apply for this job. Only short-listed applicants will be contacted.
Enquiries: Practice Manager
Email: **@peninsulaheart.com.au
Applications close: 24th May 2024
