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Form of work
SalaryAre you a very fluent Danish speaker, who is a well-organized Medical Administrator with high attention to detail, and a strong ability to multi-task? Then we would love to hear from you!
About the role
This role reports directly to the Medical Case Manager Team Leader. Teleradiology is the business of providing radiology reports from remote. Telemedicine Clinic (TMC), a Unilabs company, is one of the world’s largest providers of teleradiology.
To provide an excellent service and patient treatment during European night-time, we are searching for a Medical Administrator based in Sydney or Noosa.
We can guarantee you will never be bored! You will work in a dynamic environment with friendly colleagues in a strong team of administrative staff, radiographers, and radiologists.
The right candidate is a natural problem solver, with plenty of common sense, a strong work ethic, and a good sense of humor. You must be able to multi-task and juggle overlapping priorities.
Qualifications & Experience
- Very fluent level of Danish.
- Previous experience in the medical sector is preferred, but not essential.
- Excellent written and verbal English.
- Positive attitude and a professional manner, always.
- Customer minded.
- Independent Problem Solver.
- Strong Administration skills.
- Attention to detail.
- Able to work within a team or independently.
Tasks & Responsibilities
- Liaise directly with hospital staff at European night-time to discuss incoming cases and at the same time you handle communication between hospital staff and TMC radiologists.
- Ensure that all the cases which are going to be examined include essential clinical information and full set of images and that they are prepared in the most appropriate manner to ensure effective reporting by the radiologist.
- You check the response times and make sure we comply with the company KPIs.
- You oversee reviewing incoming data provided by the hospitals and requesting any missing information. You manage certain statistics, provide support with audits and deal with cases (data entry and preparation of cases, distribution of radiology reports).
- Inform our Key Account Managers about any problems or anomalies in the workflow, so they can provide accurate feedback to the clients.
In return you will be employed full time, receive an attractive salary, work within a friendly environment, and expand your knowledge daily as full training will be provided.
