Address
Form of workWant to be part of something special?
Hunter Plastic Surgery is seeking a front desk super star who is dedicated to delivering 5 star service AND has a passion for a role in one of the leading plastic surgery practices in Australia!
Receptionist key skills:
Multi-tasking, flexibility, telephone skills, customer service, time management, organisation, attention to detail, professionalism, the ability to stay calm under pressure, confidence and a sense of humour!
5 key things we are looking for:
- Customer service experience
- Confidence in managing key elements of being the first contact many of our patients have – including answering phone calls, scanning, making appointments, managing the diary, greeting patients, ordering, mail management and daily banking.
- Intermediate computer skills
- Demonstrated interest in aesthetics – we would love a previous patient or someone who has experience with surgical or non-surgical aesthetics
- Experience in a similar medical reception and administration role with Genie software experience would be advantageous but not essential
What will you do in your role?
The primary focus is to be the person who ‘wow’ patients from their first contact with us and along their journey.
This will include responding to patient email and phone enquiries, booking appointments, welcoming, and assisting patients when they visit the clinic, taking and recording patient payments, maintaining accurate patient records, stock management, liaising with external medical providers, and supporting the management team.
The role is a casual position for 2-3 full working days per week. It is a 12 month maternity cover position with the potential for an ongoing role.
A bit about us
Hunter Plastic Surgery is a leading cosmetic plastic surgery in Newcastle which attracts patients from across Australia. We are known as an innovative, customer centred and award winning clinic led by highly regarded Plastic Surgeon, Dr Nicholas Moncrieff.
We focus exclusively on breast and body surgery for women, as well as offering non-surgical treatments and procedures. Our clinic upholds a reputation for service excellent, with over 99% of our previous patients happy to recommend the clinic to others since inception in 2009.
We are based in Charlestown.
The up-side
- Supportive multi-award winning team
- Ongoing training and development to grow your skills and experience
- Attractive staff remuneration and benefits package
- Parking
HOW TO APPLY
- Applications via Seek.
- In your cover letter, please address the “5 key things we are looking for” from the heading above
- You may find reviewing our website and understanding a little more about our service and focus will assist you in preparing your response.
- Please provide your CV
Please note, only shortlisted candidates will be contacted and we will start interviews as soon as we see suitable applications so don’t delay if you are considering applying.*
