Medical Receptionist

This is an ideal opportunity for someone who has previous experience in the medical industry with administration/reception experience and would love to be an integral part of a highly reputable business that is rapidly growing. 

An opportunity has now become available for a highly skilled, professional and dedicated receptionist who thrives on working in a fast-paced environment and enjoys the diversity and challenges of working within a small but rapidly growing business. It is a hands-on role in front reception, with high patient interaction. 

We are a highly reputable, growing plastic and cosmetic practice in Manly, Sydney's Northern Beaches. Our services include surgical procedures for the face, breasts, and body. 

We are a team of young, passionate and dedicated professionals committed to providing the community with the finest quality health care possible. The organisation's culture is characterised by commitment, integrity, quality patient care, high work values and teamwork. You will be rewarded with a place where you will love to come to work and be appreciated for your efforts and contribution. 

The main objective of the role is to provide high-quality reception and administrative services to the practice by coordinating all facets of efficient appointment scheduling and administration and providing a superior level of patient care and service. 

This is a full-time position working five days a week; we will consider part-time for the right candidate. You may need to start early or finish late on particular days that the Surgeon is in practice, and hours are flexible for the right candidate. 

The salary will be determined by the candidate's previous experiences and knowledge. There is parking available on site. 

• Create a warm and welcoming environment for every patient, making it a personal experience for them. 
• Provide an outstanding level of professionalism and service in all interactions with patients and health professionals via telephone and in person to market the benefits of the practice effectively. 
• Adequate supervision and coordination of front reception daily to ensure effective scheduling and management of patient appointments for the surgeons and nurse. 
• Financial management of clinic consultation payments, including invoicing, receipting, end-of-day reporting and reconciliation. 
• Responding to enquiries via the website promptly. 
• Effective and confidential management of patient records 
• Manage emails, faxes and scanning of documentation
• Provide administration support to the Practice Manager
• Travel to our Eastern suburbs clinic may be required on occasion. 

The ideal candidate will have the following attributes: 

Previous experience as a receptionist in a medical, dental or allied health environment would be highly regarded but not essential. However, previous experience as a receptionist/administrator is necessary. 

You are passionate about providing exceptional customer service, taking pride in personal presentation and being well-spoken. 

You are interested in general health and well-being and are an ambassador of a positive and healthy lifestyle. 

Love and thrive on working in a busy and fast-paced work environment. 

You are professional, confident, and friendly; this filter filters through to the practitioners, staff, and patients. 

A high level of time management skills with the ability to manage several tasks simultaneously. 

A high level of numeracy skills and attention to detail. 

Good working knowledge and understanding of computer software systems 

Enjoy being part of a fun, happy and professional team.