Medical Receptionist

A small clinic assisting a busy Ophthalmologist.

 You must be able to work in a fast-paced environment. 

To apply you MUST have:

Initiative - The ability to assess and initiate independently

Energy - Energy lifts others up and initiate effective work from those they come in contact with. They are positive, fun, go-getters with a “can do” attitude and an obvious appetite for life. 

Time Management - be able to quickly assess and prioritise different task requirements

Solid Computer Skills - the booking system we use is a specialist program with many variances so you must pick up quickly and be able to navigate and have great recall

Flexibility - Occasionally you may be expected to cover for sick and annual leave.

Our goal is to provide patients with access to world-class specialist care, including the latest technology and treatments.

If you have an eye for detail, a friendly courteous nature, mature attitude and are committed to providing continuity of care to patients, then we would like to hear from you.

Ideally an understanding of private consulting and surgical processes, ophthalmology is obviously an advantage

The ideal candidate will have at least 1 year experience working in medical/specialist reception clinic and will have a good understanding of booking systems/programs.

Join us in our vision of transforming lives.

We're looking for a Medical Receptionist to provide patient focused service and administrative support to the clinic, Monday and Thursday

You bring with you previous strong medical-based reception/administration experience, great communication skills and can multitask efficiently. 

You are a team player that can ensure the highest level of hospitality for our patients and visitors. 

In this role you will:  

• Greet patients and visitors upon arrival
• Assist with the smooth running of the day-to-day services of the clinic eg inbound/outbound queries, patient appointments
• Answering of telephones in a timely manner
• Filing and scanning of patient referrals
• Use the patient management systems to capture relevant patient details accurately  
• Provide administrative support for the delivery of accurate and timely booking details; follow clinic protocol to inform patients and referrers of surgery/consulting times and bookings.
• General administrative duties involving patient accounts, banking procedures, invoicing and payments 
• Resolve patient complaints in a timely, confidential and respectful manner. 
• Maintain the reception and consulting rooms in a clean and tidy state.
• Excellent word processing and MS Office skills
• Must have flexibility to cover sick and annual leave
• and much more

Please apply with detailed resume if this sounds like the job for you.

****@optilase.com.au

Applicants without medical / specialist receptionist experience will not be prioritized.

Only those who are successful to interview stage will be contacted

We are an equal opportunity employer, we value diversity and welcome applications of all types, and from all backgrounds. We look forward to meeting you. 

Your application will include the following questions:

Do you have customer service experience?

Do you have experience in administration/ reception?

What's your expected annual base salary?

Do you have a current Police Check (National Police Certificate) for employment?