AddressEstella Medical Centre is seeking a part time Medical Receptionist
An opportunity has become available for a part time Medical Receptionist Monday to Friday from 8:30AM to 2:00PM With flexibility to work reasonable additional hours
Position Outline
The Medical Receptionist and Support Services staff member is required to uphold high standards of interpersonal skills and presentation at all times while interacting with patients, GPs and other personnel. It is essential for the professional standard expected from a medical practice that courtesy, respect and harmony are continuously observed. Above all else absolute confidentiality and discretion must be adhered to at all times; this includes confidentiality of information in digital or raw, verbal or written format, in order to protect our patients’ privacy.
You are required to have
- Excellent interpersonal and communication skills
- Ability to work in a team as well as independently
- Demonstrated commitment to ongoing professional development
- Willingness to learn on the job
- Computer proficient
- Effective time management
- Ability to exercise judgement, be flexible and resolve problems
- Working efficiently under pressure
General Duties
- Greet patients with a pleasant manner, keeping eye contact and professional behaviour
- Answer phone calls in a professional manner
- Respect and attend to doctors needs and requests
- Confirming medical patients’ appointments as directed
- Check patients results on a daily basis
- Check emails on a daily basis
- Open and distribute mail on a daily basis
- Scan documents on a daily basis
- Follow up any unresolved issues
- Accurate data entry
- Might need to help doctors in the molecheck room
- Might need to help doctors in the procedure room
- Action reminders as directed by Doctors via medical software program
- Maintain office stock
- Courtesy calls following procedure appointments
- Keep outstanding accounts to a minimum
- Receipt payments from outside organisations
- Process billing as completed by the Doctors
- Book appointments and manage appointment book according to the Practice policy and protocols
If you think that you are the right candidate please email your CV to ************@gmail.com or apply through seek.
