Address
Form of work
SalaryMedical Receptionist
WA SportsMed Physiotherapy
Perth WA
(Healthcare & Medical)/(Administration & Office)
Permanent Part time (approx. 23 hrs/week)
$25 - $29 per hour
WA SportsMed Job Opportunity
Position:
Medical Receptionist
Job Description:
WA SportsMed is looking for a compassionate and enthusiastic Medical Receptionist to join our administrative team.
About the role
The Medical Receptionist will be responsible for managing the front desk of our physiotherapy, health & performance practice. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, referrers and staff. If you have experience in a Medical Receptionist role at a healthcare related practice, we encourage you to apply for this position.
This role is a permanent part time position (approx. 23 hrs/week), working a set roster with four half day shifts (Mon and Tues - 12.30pm to 6.30 pm, Wed 7.30am – 12.30pm and Fri -11.30am to 5.30pm. This will include occasional Saturday’s. Some flexibility will be considered for the right candidate.
Duties will vary on a day-to-day basis but will include:
- Excellent customer service and communication skills
- Liaising with clinicians and patients in an efficient and timely manner
- Maintaining efficient diary management
- Excellent telephone manner
- Maintaining patient confidentiality
- Facilitating payments – EFTPOS, HICAPS, DVA and Medicare
- Accurate data entry
- Ability to work both independently and as a team member
- Daily banking and reconciliation
- Multitasking in a timely and efficient manner
- Scanning documents as required
We are looking for someone who is self-motivated, ambitious and a collaborative communicator. Previous work in the medical or fitness industry is essential.
About us
Our mission is to provide sports and exercise expertise gained in the elite environment to patients of all abilities and backgrounds. We have created a high-performance environment for our patients to access our fully equipped gym and Pilates studio. All our physiotherapists work alongside elite sports teams, at both State and National level.
When you join the WA SportsMed team, you will be joining a caring, fun and inclusive team of practitioners and administrators. We focus on professional development and ensuring our patients receive the best possible care.
Requirements
1+ yrs. reception experience
Previous experience in medical or fitness industry
Good knowledge of physiotherapy and practice terminology
Previous medical or allied health billing experience
Proficiency with electronic medical record systems and software applications, including Microsoft Office Suite
Excellent written and oral communication skills
Positive, ambitious, trustworthy and collaborative
If this role sounds like the right fit for you, please email your CV (no more than 4 pages) and cover letter (no more than 2 pages) outlining your experience in practice management.
