AddressCrafter Health is a leading provider of General Practice services in Hawthorn, just seven minutes from the Adelaide CBD. We are dedicated to delivering exceptional healthcare to our community, focusing on preventative measures and personalized well-being. As part of our team, you will play a vital role in ensuring the smooth operation of our clinic and the satisfaction of our patients.
Role Overview:
As a Receptionist at Crafter Health, you will be an integral part of our specialized team. Your primary responsibility will be to maintain positive client connections at the front desk, facilitate efficient medical administration activities, and ensure timely clinic preparation and setup.
Key Responsibilities:
Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk.
Manage appointment scheduling and handle inquiries over the phone and in person.
Process medical administration tasks accurately and efficiently, including patient registrations and billing.
Coordinate with doctors and nursing staff to ensure smooth clinic operations.
Maintain organization at the reception area and throughout the clinic.
Assist in the preparation and setup of clinic rooms, ensuring they are ready for patient appointments.
Requirements:
Proven experience in a receptionist or customer service role, preferably in a healthcare setting.
Excellent interpersonal and communication skills, with a friendly and professional demeanor.
Strong organizational abilities and attention to detail, with the ability to multitask effectively.
Proficiency in medical administration tasks and familiarity with relevant software systems (e.g., medical billing software) an advantage.
Ability to work collaboratively as part of a team, while also being able to work independently with minimal supervision.
A commitment to providing exceptional service and contributing positively to the patient experience.
Benefits:
Competitive salary based on experience.
Comprehensive orientation program.
A supportive and inclusive work environment, where your contributions are valued and recognized.
How to Apply:
If you are passionate about making a difference in healthcare and thrive in a fast-paced, client-focused environment, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to our Practice Manager, Kate Mackenzie at ****@crafter.health by close of business, Friday July 12, 2024.
Join us at Crafter Health and be part of a team dedicated to providing exceptional care to our community.
