AddressAbout us
Southern Neurology is a group neurology practice providing a comprehensive neurology service in Southern Sydney. Southern Neurology was established in 1996 and has a long history of providing excellent care to patients driven by a strong culture.
About the role
Southern Neurology strives for excellence in healthcare management ensuring the efficient running of our specialist consulting rooms. Our strong teamwork allows our medical specialists to do what they do best - delivery quality care to patients. Our focus on a service culture allows us to deliver world-class care and our commitment to improving outcomes for patients is rooted in our ability to attract exceptional employees.
Personal Attributes
- Excellence
- Efficiency
- Empathy
- Teamwork
- Excellent organisational and multitasking skills
- Attention to detail
Day-to-day responsibilities
- Responsible for the smooth running of the front desk, including taking appointments, billing patients and general patient and doctor correspondence
- Liaise with referring doctors and hospital staff courteously
- Answer the telephone promptly and courteously as possible
- Take messages and ensure they are attended to, in line with relevant doctor requests
- Manage daily correspondence, including opening incoming mail, scan, process cheques and reply to emails
- Gather medical records and reports in readiness for consultations
- Word processing
- Practice Management Software
- Excellent personal communication skills with an ability to relate to people at all levels and form diverse backgrounds
Experience
- Experience having worked in a specialist medical practice
- Previous experience with Shexie, preferable but not required
How to apply?
- Please send your CV
The application form will include these questions:
- How many years' experience do you have as a Medical Receptionist?
- Do you have customer service experience?
- Do you have experience in an administration role?
- Which of the following medical practice management software do you have experience with?
- How would you rate your communication skills?
