AddressWest Recruitment is currently partnering with a prestige automotive company with a legacy spanning over three decades. Our client serves the community with top-notch service, quality vehicles, and a commitment to customer satisfaction.
About your new job
This dual role will have you over seeing the Reception desk and spending other days in the administration team. Your duties will include but not be limited to -
- Act as a first point of contact for customers - providing a great customer experience
- Answering phone inquiries and directing to the appropriate channels
- Administrative duties – entering and updating information into the Customer Management System, processing banking statements, processing care registrations
- Assist customers with general queries when the sales representatives are shortly unavailable, adhoc administration and filing
- Excellent opportunity - Industry knowledge is not essential.
- You will be patient and have the ability to liaise with high end customers
- You will have immaculate presentation and exceptional customer service skills - going above and beyond for customers
- Experience within a Administrative capacity as well as customer service / reception
- Previous experience working with high-volume phones and a busy Customer Service desk will be considered
- You will be highly motivated and go above and beyond
- Staff events, team functions and lunches
- A permanent opportunity that will allow you to learn new skills
- A positive and friendly workplace
- Discounts and Vehicle purchase programs available to all staff
