AddressMedical Receptionist Casual - Cairns City
Required for casual rotational roster. Busy 7 day General Practice.
- Good availability required for shifts over 7 day roster, during Clinic opening hours
- Excellent attention to detail
- Previous exceptional Customer Service skills required
- Willingness to learn on the job with a can do attitude
- Approx. 4 to 5 shifts / 25 - 35 hrs per week availability
- Flexibility essential
Previous Healthcare industry experience preferred, hospitality Reception/Administration skills suit
Casual rotational roster - during clinic hours Monday to Sunday.
Approx. 4 to 5 shifts / 25 - 35 hrs per week.
Flexibility is required with shifts covering mornings and evenings and rotational weekends.
During Clinic opening hours - currently 7am to 9pm weekdays, 8am to 6pm Saturday and Sunday.
Duties include, but are not limited to:
ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED
Start date: As soon as possible
Duties include, but are not limited to:
- Answering incoming calls, busy switchboard and professional emails
- Appointment bookings and managing multiple diaries on a software system
- Meeting and friendly greeting of patients
- General cleaning and upkeep of practice areas, following strict infection control requirements, stock take and restocking of supplies
- Willingness to learn, be directed and follow procedures
- COVID screening of entering patients, in compliance with current guidelines
- Dealing with patient enquiries, delays and rescheduling, over the phone and in person, including challenging situations
- Filing, scanning, copying
- Providing support / assistance to our healthcare professionals
- Exceptional customer service skills, with a polite manner, and empathic nature
- Enjoy a fast paced environment
- Ability to remain calm under pressure, with a positive and enthusiastic disposition
- Demonstrate outstanding organisational / time management skills, with the ability to multi-task
- A commitment to on-the-job training and ongoing learning and development
- Take pride in their written and verbal communication skills, paying attention to detail
- Willing to take direction and work collaboratively as part of a Team
- Intermediate computer knowledge/skills
- The ability to show empathy towards others and a general desire to assist patients, co-workers and professionals
- Current driver licence for errands (automatic work car)
- Australian citizenship or permanent residency essential (Working holiday visa employment unavailable)
ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED
Start date: As soon as possible
- Availability over rotating roster - clinic open 7 days
- Includes shifts mornings, afternoons, evenings and rotational weekends
- Approx 4 to 5 shifts / 25 - 35 hrs p/wk availability
