AddressWe are looking for a long term team member, who is more than a receptionist, but will become a valuable member of our team. We are a Paediatric Allied Health practice located in Burleigh Waters and Hope Island looking for someone to assist our administration team in all daily running's of the business. We would love someone who can work proficiently in a fast-paced environment providing outstanding customer service. We are willing to consider full time or part time for the right person.
What makes My Therapy Space different?
Our team has wonderful people working closely as a multi disciplinary team that supports children, teenagers and young adults who require therapy support. We provide Speech Pathology, Occupational Therapy, Dietician and therapy assistant services.
The directors are passionate about our company and work hard to recruit exactly the right people that will fit with our company culture of being fun, innovative and caring.
Our team philosophy is based on family centred practice and work closely together with families in a holistic way. We want to be the place where they can go to feel welcome and well supported. We truly care about each family we work with and we sponsor events for our families such as wellness retreats for the mums, art therapy for the siblings and Golf days for the dads.
Benefits and perks
- A wonderful, supportive and fun team who genuinely care for each other.
- Beautiful brand new offices.
- Flexible working hours, we know you and your family come first. We are happy to try and work out a roster that suits you.
- Above award pay rates
- Regular social events as a team
The receptionist role will be responsible for:
- All aspects of the day-to-day running of the practice as requested
- Follow office policies and procedures
- Ensuring accurate client bookings & billing
- Build relationships with clients and their families
- Answering phone calls and emails and applying correct follow up and intake procedure
- Opening and closing of the clinic and keeping our space clean and tidy
- Payment, invoicing and sending off receipts to appropriate places
Skills and experience that would be an advantage:
- Advanced administrative skills (including bookings, emails, scanning and filing)
- Outstanding customer service
- Prefer 2 years experience working as a Medical Receptionist or another reception position
- Have experience with Splose or other practice management systems would be an advantage
- Effective use of Google workspace or the ability to quickly learn new programs
- Strong communication skills, both written and oral
- Ability to multi-task, work to deadlines and be flexible with work assignments
- A positive attitude, high levels of enthusiasm, energy and resourcefulness
- Punctual, reliable, motivated and committed to the team and the families we work with.
Hours: This position is either part time 30 hours per week Monday to Thursday or full time 38 hours per week Monday to Friday, between the hours of 7.30am - 5.30pm, tailored to suit the right candidate. You will be required to work 1 day at our Hope Island clinic and the other days at Burleigh Waters.
To apply please send your resume and a cover letter explaining why you think you'd be a good fit for the My Therapy Space team.
See our website for more details. www.mytherapyspace.com.au.
