Company

Dp Delaney Pty LtdSee more

addressAddressNorth Sydney, NSW
CategoryAdministrative

Job description

About us

We are hiring a Medical Receptionist, the cornerstone of our healthcare facility. This role presents a tremendous opportunity for an individual keen to facilitate a seamless patient experience and contribute to the overall mission of delivering quality healthcare in a warm and friendly environment. This is a full-time permanent position reporting directly to the Practice Manager.

Qualifications & experience

  • At least 2 years’ experience at a healthcare facility in Medical Receptionist role – ideally procedural specialist (cardiology, gastro, or surgeon) or hospital.
  • Knowledge and understanding of medical terminology.
  • Exceptional multitasking and time management skills. Proficient in Microsoft applications – Outlook and Word.
  • Ability to work under pressure and react effectively to emergency situations. Ability to use discretion while working with sensitive information.
  • Meticulous attention to detail with the ability to multi-task. Pleasant and calm telephone manner
  • This role requires regular interaction with vulnerable individuals, therefore a calm and professional approach to patients and difficult situations.

Tasks & responsibilities

  • Use computer programs and registration systems to schedule patients for routine procedures and appointments.
  • Coordinate patient scheduling, check-in, check-out and payments for billing.
  • Assist patients to complete necessary medical forms and documentation.
  • Sanitize, re-stock and daily cleaning of reception and clinic rooms.
  • Liaise with patients and families on arrival, updating demographics and personal information.
  • Liaise with other GP’s and health professionals for supporting documentation, results and referrals
  • Prepare consult letters for mail out. Answer incoming calls in a timely and professional manner.
  • Perform other administrative duties as directed by your Practice Manager or Principal doctors.
Refer code: 2233927. Dp Delaney Pty Ltd - The previous day - 2024-05-22 04:10

Dp Delaney Pty Ltd

North Sydney, NSW
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