Medical Receptionist

About the business and the role

An exciting opportunity has arisen to join our team at Thornlie Medical Centre. We are a Doctor-owned, non-corporate General Practice dedicated to high quality patient and health care, serving a multicultural area. We are seeking a casual/part time Medical Receptionist to join our friendly, supportive team, preferably fluent in both Chinese and English. Pay rate will be negotiable and based on experience.

We thank you for considering this role and only candidates offered an interview will be contacted.

Job tasks and responsibilities

• General front desk/ reception duties.
• Meeting and greeting patients and ensuring the smooth flow of patients in the waiting room.
• Booking and adjusting medical appointments appropriately
• Handling and receipting Medicare and Private billings.
• Assisting Doctors and Nurses with their general administrative duties
• Ensuring that the medical centre is maintained in a tidy and presentable manner, including general cleaning duties if required.

Skills and experience

• Previous experience in administrative duties in General Practice/healthcare.
• Intermediate computer skills with knowledge in use of Best Practice or other similar medical software.
• Excellent customer service and communication skills with a pleasant telephone manner.
• Great time management and organisational skills. Able to cope with high volume of phone calls at certain times.
• Ability to adapt to new tasks and fluctuating time pressures.
• Attention to detail.
• Ability to work in a team environment as well as independently.
• Flexibility to fill in hours and help out with sick and annual leave