Would you love to work in the medical industry utilising your reception and administration skills?
This is a great opportunity for either an experienced Medical Receptionist seeking to further develop their medical administration skills or a receptionist that is passionate about commencing a career in the medical industry. Full training will be provided in medical administration.
The Company
We are a private specialist surgical practice located at Campbelltown with other practices located in Bankstown and Strathfield.
The culture of the organisation is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients.
All the team share the similar philosophy, work ethic and patient-focused approach.
The Role
This is a fulltime position at Campbelltown and the hours are 8.30am to 5pm.
The duties and responsibilities are:-
- You are the first point of contact/impression of the business so you will provide an outstanding level of customer service on the telephone and in meeting and greeting customers
- Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
- Scheduling and effective management of patient bookings in Genie software
- Processing patient invoicing and receipting of consultations
- Completion of end of day reconciliations (eftpos, credit card and cash)
- Co-ordination of theatre lists and patient admissions
- Scanning, filing, mail/fax (retrieval and distribution) and photocopying
- Assist the Practice Manager with administration duties as required
Your Skills & Knowledge
The ideal candidate will have the following attributes:-
- Previous experience as a Medical Receptionist is desirable, but not essential. However previous reception/administration experience in another industry is essential
- You are passionate about providing an exceptional level of customer service
- Compassionate, empathetic and warm disposition
- You are a quick learner and focused on learning and developing your medical administration skills
- A high standard of personal integrity – trustworthy, loyal and honest.
- An ability to maintain strict confidentiality regarding all patient and practice matters
- Excellent organisational and time management skills
- Able to work well independently, but also as part of a team
- Great attention to detail
- Have the ability to connect and interact with people of all ages, background and personalities
- Enjoy being part of a professional, happy and highly focused team
Come join our wonderful team by clicking the APPLY FOR THIS JOB button now!