St John of God Eye Clinic is a busy, private specialist practice seeking an experienced Medical Secretary/Receptionist to join our friendly team on a part time basis. If you are pro-active, accurate, work well under pressure and have an enthusiasm to deliver an excellent patient experience, this could be the role you have been seeking. Providing support to 3 surgeons, you must be able to follow directives and protocols precisely and collaborate effectively with your colleagues.
This role has become available due to the anticipated retirement of a highly valued staff member in August 2024. An initial training period will be conducted over Mondays, Thursdays and Fridays totaling approximately 18-20 hours per week. On training completion, you will convert to your regular roster spanning Wednesday – Friday. This position does require either opening or closing the clinic, so you can anticipate either early starts or early evening finishes on a regular basis.
Leave cover is an essential element of this role. If you have limitations with your availability for planned leave cover or difficulty with short-notice roster changes, then you will not be suitable for this position - you must have the capacity to provide this flexibility.
Job description:
- Front desk reception
- Appointment management
- Patient billing, surgical bookings, enquiries etc
- Medicare, DVA and Eclipse invoicing and receipting
- Correspondence inward/outbound
- Liaising with other medical practices, hospital facilities etc
- General administrative duties and errands as required
Skills, experience and attributes:
- Previous medical experience essential
- Flexibility with days and hours of work essential
- Previous experience in Ophthalmology highly regarded
- Experience with Genie software highly regarded
- Excellent time management and communication skills
- Ability to work under pressure and maintain accuracy
- A caring, friendly and professional manner
- Reliable and enthusiastic team member
Please submit your CV and a covering letter to let us know why you would be the perfect addition to our team. Applications without a covering letter will not be considered.