AddressCoastal Orthopaedics is a progressive, dynamic practice with a mission to provide the most outstanding orthopaedic care and patient experience in WA. With a practice of twelve surgeons who continue to contribute to the public health system through their work in public hospitals, teaching appointments and research teams, we consult and operate at sites across metro and regional WA, anchored in our beautiful Claremont and Murdoch rooms. We now have the opportunity for a Personal Assistant to join our team supporting one of our surgeons in a one to one capacity.
As part of our growing team you will enjoy:
- The opportunity to work with a highly patient-focussed surgeon whose practice is building, including being a part of their business development activity
- The support of a team when you are on leave (which of course works both ways!)
- Our beautiful rooms overlooking the river at Bethesda Hospital as well as our spectacular brand-new rooms in Murdoch Square
- Outsourced typing and billing services which means no debtor management!
- Regular training and development opportunities
Typical daily responsibilities include:
- Supporting your surgeon as the conduit of communications, assisting with the management of workflows and releasing them to spend time with patients
- Liaising with patients, referrers, hospitals, insurers, ADF and other stakeholders
- Coordinating patient appointments, preparing for and managing clinics
- Booking surgeries including scheduling, providing information to patients, preparing insurer approval requests, booking anaesthetists and assistant surgeons, and liaising with hospitals
- Coordination of typing services to ensure turnaround times are met
- Working with our outsourced billers to ensure all procedures are accurately invoiced
For success in the role we will be looking for:
- Shared values of Collaboration, Respect, Excellence
- Absolute commitment to exceptional patient services
- An excellent eye for detail
- Professional communication skills
- Strong organisational, problem solving and time management skills
- Commitment to teamwork
- Demonstrated interest in the health/medical sector
- Ideally an understanding of private consulting and surgical processes; orthopaedics is obviously an advantage
- Strong database or practice management software experience, ideally Genie
- Flexibility to work from multiple sites (our surgeon consults across a number of sites including both our Bethesda and Murdoch Square rooms)
- Excellent word processing and MS Office skills
We invite those of you who meet the above criteria to send us your resume and cover letter via the Apply button. If you have questions, you are encouraged to call Tammy Hoysted on 9230 6300 for more information.
In line with our values, at Coastal Orthopaedics we are committed to combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, colour, religion, sexual orientation, gender identity, national origin, or on the basis of disability.
