Medical Secretary / Receptionist

Fast-paced Medical Administration Role within a friendly team.

Attractive Remuneration

Monday to Friday (No Weekends)

Immediate start

PT Position available for experienced, highly motivated and reliable Medical Secretary / Receptionist to join our small Specialist Practice – Urology just south of the Swan River, in Palmyra. You will be a part of dedicated team that provides high level of customer service to our patients and administrative support to our urologic surgeon. 

Your responsibilities will include:

• Front desk reception – answering telephone calls, liaising with patients in person or in writing, scheduling appointments and effectively managing clinics.
• Providing administrative support for patient bookings for appointments and procedures at multiple hospital sites, including preparing quotations, relevant paperwork to patients and parties involved in patient care.
• Liaise with other practice stakeholders including GPs, other health professionals and their staff, health funds, Medicare, DVA.
• Providing other general administration support, supporting WHS (Workplace Health and Safety) standards.
• Preparing patient invoices and receipts, handling cash, EFTPOS and other payments; following up bad debts.
• Maintaining accurate patient records while maintaining patient confidentiality at all times.
• Prepare correspondence and assist medical practitioner with preparing reports and other relevant documents.
   

Selection Criteria:

Essential

• Minimum 2-year experience in similar medical administration role, preferably within specialist surgical practice.
• Experience in using database software relevant to the medical practice – medical software (C2C, Gentu/Genie), Healthlink
• Great customer-service skills
• Well-developed verbal and written communication skills, ability to communicate with diverse range of people
• Ability to maintain a high level of professionalism and confidentiality
• Ability to work independently but also part of a team
• Great attention to detail
• Effective time management and prioritising skills
• Excellent computer skills - MS Office Suite + ability to learn new software.
• Right to work in Australia
• Proof of Covid-19 vaccination due to mandatory vaccinations
• Ability to travel to Waikiki location

Desirable

• Knowledge of medical terminology
• Letter/Audio typing experience

Remuneration and Benefits:

• Attractive remuneration based on your skills and experience
• Free staff parking at the location

Job Type: Part-time, Temp to perm. Days of work - negotiable 3-5 days/week+ cover for leaves of absence, must be available Tuesdays.

Practice is located in Palmyra, once a month consulting from Waikiki SC location.
 

If you meet the requirements for this role, please send your resume and cover letter to *****@southwesturology.com.au.

Applications close on Monday, 19 February 2024.

Thank you for your interest. Only candidates selected for interview will be contacted.