AddressAt the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home!
About The Role
As an Independent Contractor you will primarily be on the road responding to consumer service calls which will be assigned to you via our Service Allocation Team. Diagnose, repair and service domestic appliances, together with completing job administration on your company issued device. There will also be occasions that you will assist other Technicians with larger jobs, at all times providing a high level of customer service, ensuring all equipment is tested and calibrated in accordance with industry standards.
What You'll Do
- Domestic appliance repairs
- Daily interaction with Consumers and Retailers
- Working closely with Service Allocations Team & Field Service Manager
- Manage spare parts and van stock to enable first time fix
- Manage route planning and sequencing of jobs
- Accurate & timely completion of paperwork and end of day reports
- Adhere to all work, health & safety requirements
Who You Are
- Hold a relevant License & Certification to comply with state Legislation
- Business registration (ABN)
- Current Public Liability Insurance ($10 million)
- Workers Compensation Insurance (if applicable)
- Availability & flexibility to cover a metropolitan service area
- Laundry, kitchen or white goods experience advantageous
- Sound technical knowledge of appliances to diagnose and problem solve
- Skilled in proper use of tools, equipment and gauges to ensure optimal use
- Excellent customer service and effective communication skills
- A genuine enjoyment of building rapport with consumers and delivering a positive experience
Benefits
- A competitive remuneration package
- An allocation of pre booked service calls each day
- Ongoing product training and supported by a Technical Services Team
- Provided with smart devices to enable you to conduct your work remotely
- A comprehensive induction program to support your onboarding as a contractor
- A self-managed schedule
- Access to Electrolux professional partnerships including Toyota and Insurance providers
To Apply for this role, please send your CV to:-
Field Service Manager – Ron Zimmerman
Email: *************@electrolux.com
