Midcoast Council Casual Business Support Officer

The role

MidCoast Council has an exciting opportunity within our Liveable Communities Division for a casual Business Support Officer. This role is responsible for providing administrative support to various teams within MidCoast Council, including Development, Building and Natural Systems. 

We are seeking an energetic individual who has strong attention to detail and can manage multiple tasks at once. You will be able to immerse yourself in a diverse range of functions to support the delivery of services to our customers while building valuable working relationships across the organisation. 

Key duties of the role include:

• Generating correspondence, reports, minutes and other associated information within requirements and deadlines.
• Providing a professional service, and the accurate relaying of all messages and information to relevant officers.
• Assisting staff on the use of Council systems / processes.
• Electronic file management and data entry.
• Creating and maintaining documentation on procedures, application user guides and/or training material. 
• Quality control of customer documents.

What you'll bring

• Certificate III or above in Business Administration/Customer Engagement or demonstrated experience in a similar role.
• Demonstrated experience in and knowledge of meeting procedures and minute taking.
• High level digital literacy and Microsoft office suite skills with proficiency in typing and data entry skills.
• Strong communication skills and the ability to liaise effectively with the general public and Council staff.

What we offer

• Generous leave entitlements.
• Work in a modern office that provides a variety of work settings supported by the right technology.
• Ongoing personal and professional development programs.
• Study assistance and study leave.
• Journey to work cover.

Salary: Commencing rate $32.35 per hour with 25% loading for casual staff (salary subject to skills and experience)

Location: This position will be based at our Administration Centre in Yalawanyi Ganya at 2 Biripi Way, Taree. You may also be required to be based from other Council sites across the MidCoast Council region.

Tenure: Casual (Monday to Friday) No set hours, these will be dependent upon the needs of the business. 

Closing Date:  Sunday 7 April 2024 at 11.30pm

Want to know more?

Please review the position description in PDF or Word formats

For questions relating to the position requirements please contact Trudi Wassell, Senior Administrative Officer Development and Building who is the hiring manager for this role. Trudi can be reached on (02) 7955 7676 or trudi.wassell@midcoast.nsw.gov.au.

For enquiries regarding the application process contact Margot Broadfoot, Talent Acquisition Officer who is the HR representative for this role. Margot can be reached on (02) 7955 7334 or at margot.broadfoot@midcoast.nsw.gov.au.

How to apply: 

• When responding to the questions below, please include detailed and relevant examples of your skills and experience. Using the STAR method can help you prepare clear and concise responses using real-life examples. For more information regarding the STAR method, please click on this link.
• Please avoid using AI to generate responses to answer the questions in your application.
• You have the option to save your application prior to submitting, however please ensure you don't forget to submit your application before the closing date.
• Click the "NEXT" button at the bottom of the application form to attach your resume. We recommend using Pdf formatting where possible.
• We will be in touch via email.

Our organisation

At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.

Our community is our customer and is at the centre of everything we do.  We value, support and empower our people to deliver positive results for our community.

Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named ‘Yalawanyi Ganya’ which means “sitting/meeting place” in the Gathang language of the indigenous people across the MidCoast Region.

About the MidCoast Region

From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value. 

Our commitment

At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative.

Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.

We’re a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

We respectfully ask that recruitment agencies do not contact us at this stage.