AddressThis role is Hybrid, work from home and office and you will work a 9 day fortnight!
Who we are:
We put people at the centre of everything we do. Through individualised, local, community-based support we remove barriers, increase life choices, and empower people to have meaningful relationships and connections.
Everyone has the right to live life to the full; and that’s where you come in. Helping others live amazing lives helps YOU live an amazing life.
Do you want to make a difference? Join us in our mission to support people with disabilities to live a great life!
The Opportunity:
The National Disability Accommodation Funding Coordinator role is responsible for ensuring that customers’ funding is set up accurately and that data is correct in relevant operating systems to ensure that funding is claimed as services are delivered.
The role will require a high level of internal stakeholder engagement and exceptional planning and coordination skills. Based in the Service Delivery unit, the position has high strategic value as Claro grows its accommodation services nationally.
You will be responsible for, but not limited to:
- Work with internal and external services to ensure client’s quality outcomes directly linked to funding outputs
- Supports strategic objectives through the delivery of comprehensive services in provision of NDIS Services and other funding streams
- Represent Claro at all relevant meetings related to the provision all funding elements
- Assists with communications relevant to NDIS regarding SIL quotes, rostering, funding set ups including all funders
- Provide specialist information and advice regarding SIL, TAC, DSOA and other funding streams, instruments and arrangements
- Ensure all inquiries and requests regarding funding for customers is captured and actioned in a timely and professional manner
- Ensure all documentation relating to customer funding is up to date and regularly reviewed per established timelines
- Support the team to successfully establish new accommodation services while developing scalable and repeatable approaches (systems/ processes/ checklist) to enable successful processes
- Coordinate communication with all stakeholders, providing regular updates and discussions with key stakeholder groups
To be successful in this role you will have:
- Knowledge of the NDIS and Supported Independent Living highly regarded, along with understanding of TAC funding.
- Relevant tertiary qualification or and relevant extensive experience in systems administration.
- Excellent planning and coordination skills.
- Problem solving and organisational skills including time management and ability to work at a high level with minimal direct supervision.
- Strategic data analysis skills
- Ability to work effectively as part of a team.
- High-level interpersonal, conflict resolution and consultation skills.
- Experience in a related field with a track record of managing, developing and implementing a number of varied projects.
- Strong people management skills including coaching and mentoring
- Ability to act independently, taking ownership for successful delivery of strategy objectives
- Exceptional attention to detail, balanced with big-picture thinking
- Capacity to manage high pressure situations, multi-task and meet deadlines
- Exceptional stakeholder engagement skills, ability to present and adapt communication style based on audience
What’s in it for you:
- Friendly team environment with a great community care spirit
- Flexible work initiatives
- Shine Awards
- WhereFit - Fitness perks and discounts
- Retail discounts
- Novated vehicle leasing
We are a values-led organisation, we bring energy, act with integrity, nurture and care, we listenand connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.
We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.
