About the Company
Join a team that is focused on innovation in the health and wellness space both in Australia and globally. Founded over 30 years ago and using 100% Australian manufacturing, Australian Natural Care is a long-established seller of vitamins and other health products. With a loyal and committed client base, ANC is now aiming for a goal of expansion and technological innovation in the healthcare space. This comes with a strong opportunity of growth and the added benefit of flexibility for the right candidate.
About the Role
Our Naturopaths provide their essential base of expertise and knowledge both within the company and to clients.
- Within the company, make sure published information is correct and advise those within the company who have any questions about vitamins.
- Advise customers on naturopathic related queries over the phone as well as written correspondence, email queries and via live chat online.
- Research ingredients and dosages
- Create and update product market comparisons and competitor watch
- Review existing product range and evaluate changes
- Write articles and product technical sheets
- Assess education and marketing materials for compliance
- Assist to new product development and product reformulations, both in Australia and for export markets
About You
The successful candidate will:
- Have a Naturopath or related degree (essential)
- Have experience working in healthcare, nutrition, or related fields (preferred)
- Be adaptable, efficient, and responsive
- Have excellent time management and prioritisation skills
- Good customer service skills
- Possess basic excel and computer skills
- Possess a valid visa with a right to work or be an Australian citizen