Network & Infrastructure Support Officer

The Company:
Positioned as one of Australia’s leading Building and Construction companies, Johns Lyng Group has been established since 1953 and has a reputation for excellence.  Highly talented business units coupled with management’s transparent & honest attitude towards staff have had an enormous impact on the growth of this company.

The Role:
An exciting opportunity is now available for an enthusiastic and confident individual to join our Doncaster Head Office team in the position of Networks and Infrastructure Support Officer.

To be successful in this position, you will have excellent customer service, communication and relationship building skills and will enjoy problem solving and working with technology. A qualification in IT will be viewed as highly advantageous.  

This is a fantastic chance to join a stable and secure company, one that values its people above all else! On the job training and future opportunities for career progression will be available.

Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team. The following selection criteria is also important, but we are happy to teach and mentor you along the way.

• Exceptional people & customer service skills
• Monitor computer systems & networks
• Must be experienced in VMware
• Experience in windows server
• Experience in networks, routing and VPN
• SIP Telephony experience
• Proficient use of Microsoft Office suite & all modern Windows OS
• IT qualification or experience advantageous
• Experience working in a team environment
• Excellent problem-solving skills
• Ability to coordinate multiple & competing prioritise
• Strong relationship building skills
• Monitor computer systems & networks
• Troubleshoot system & network problems
• Diagnose & solve hardware & software faults
• Follow diagrams & written instructions to repair faults & set up systems
• Support the roll-out of new applications
• Establish good working relationship with clients & other professionals, including software developers
• Test & evaluate new technology
• Excellent written, verbal & interpersonal skills
• Knowledge of server equipment & peripherals
• Adaptable, positive & can-do attitude

Benefits:

• Immediate start
• Respected organisation with stability & security
• Support & guidance from experienced managers
• Positive & rewarding team culture
• Future career progression where great work is recognised & rewarded
• Up to date technology & a modern office environment

Please note: A criminal background check will make up part of the recruitment process.