Neuromuscular Administrative Assistant

The Hospital:

The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive".

RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Pediatrics and The Royal Children's Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.

About the Role:

This is a part-time, ongoing position at 60.8 hours (FTE 0.8) per fortnight as a Neuromuscular Administrative Assistant. This role sits within the Department of Neurology. It is part of an ongoing initiative to support clinical and medical staff with administrative tasks and scheduling of the multi-disciplinary Neuromuscular clinic which includes back-office administration work and assisting with patient flow

The Neuromuscular Administration Assistant would be required to work on Wednesdays.

You Will Be Responsible For:

• Coordinate the weekly multidisciplinary neuromuscular clinics
• Responsible for booking, follow-up, and scheduling of patient appointments, including cancellations and new bookings at short notice
• Deal with enquires related to clinic appointments and scheduling
• Maintain neuromuscular clinic patient database, with up-to-date data on patients and clinic appointments to ensure accurate scheduling
• Ensure appropriate and prompt response to scheduling enquiries
• Ensure a high quality of customer service is provided to the clinical department and staff
• Build and maintain effective relationships with relevant external stakeholders

Your Skills and Experience:

• Administrator training and/or previous relevant experience in a similar administrative role is an essential requirement for the role
• Demonstrated ability to participate effectively in a multidisciplinary team
• Excellent computer skills, including proficiency with Office 365
• Previous experience in a similar role and knowledge in a hospital/healthcare setting is highly regarded
• Experience with electronic medical records such as EPIC is desirable

To view the position description, please click here.

What We Offer:

• Salary Packaging - Increase your take-home pay!
• Employee Assistance Program
• Staff immunisation

Other Requirements:

• Current National Criminal Record Check, or willing to obtain
• Valid Working with Children Check
• Compliance with RCHs "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedure

Application Process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position, please contact Daniella Villano ***************@rch.org.au.

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be fully vaccinated against Covid-19, and Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption.

Are you ready to join our team?

Apply online by clicking on the "Apply" button

Applications close 1 May 2024