Night Guest Service Agent

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

We are looking for a friendly and professional Night Guest Service Agent to join the team at Oaks Brisbane on Felix Suites on a casual basis.

Casual rate: $29.40 per hour + Super + Company Benefits!!

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay
• Professional interpersonal and communication skills
• Availability to works shifts between 11.00pm and 7.00am, including weekends

Qualifications

Must have previous hotel experience working in a Front Office team.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:

• 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
• Discount when you visit any of our restaurants, cafes, bars and wellness retreats
• Discounts on 530 Minor hotels and F&B outlets across the globe
• Hundreds of discount savings and earn cashback at your favourite retailers.
• 50% off The Coffee Club VIP membership
• Furniture, Australia Zoo, Medibank insurance discounts
• Secondments and promotion opportunities across Minor Hotel globally
• Career progression & education assistance
• Additional paid leave including Birthday, Vaccine and Study leave
• Wellbeing programs (Uprise)
• Reward & Recognition programs
• Team member referral program
• Uniform provided
• Laundry allowance for some roles*

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.